Not able to edit Menu in Appearance>Menu

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  • #122623
    Natalie Lyubomirsky
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 25, 2019

    Hi there,

    I’m building my website (www.wedstock.com.au) using the event planner theme and I’ve come across a couple of issues. Firstly the menu that is in the header has already been set by the theme it seems and I am not able to edit it via Appearance> Menu. In fact when I click in there, there is not menu created but yet through the published pages there is one.

    This is causing a secondary issue as I am trying to install a directory plug in and link it to a page. In all the information I read it should be simple as installing, activating and creating preferences in the menu (which is already not possible) however no matter which plug in i try to use it created multiple pages that appear in the header menu and which I cannot customise. From what I read this is not an issue any other person (10000+ active users) have come across with the plug in so it seems to be an issue with the theme I am using (event planner) and the fact that the menu is already set and not customisable.

    #122676
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24073
    • Total: 24073
    Member since: August 16, 2013

    Hi,

    Kindly refer our documentation to setup menu
    https://sktthemesdemo.net/documentation/event-planner-documentation/#navigation

    Regards,
    Chris

    #122678
    Natalie Lyubomirsky
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 25, 2019

    Hi Chris,

    I read through the manual when I first started setting up everything. The pages were already set to a header menu, however I hadn’t created one.
    If i do create a new menu and reoganise the pages for it, won’t it create a double menu in the header?

    #122687
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24073
    • Total: 24073
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Menu >> Select a menu to edit (Header) >> Add pages to show in the menu >> Scroll down to the bottom and Check Header Navigation and click on the save menu button.

    See the below screenshot:
    https://sktthemesdemo.net/documentation/event-planner-documentation/assets/img/navig.jpg

    Regards,
    Chris

    #122689
    Natalie Lyubomirsky
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 25, 2019

    Hi Chris,

    You’re missing the point

    I go to Appearance but there is NO OPTION TO SELECT A MENU to edit…even though there appears to be one in the header already.
    If I could attach a screen shot of my appearance>menu screen I would

    There’s no drop down box to select what to work on – there’s nothing except create a menu

    #122710
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 24073
    • Total: 24073
    Member since: August 16, 2013

    Hi,

    Please send us your WordPress credentials to @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We will solve this issue directly on your server.

    Regards,
    Chris

    #122711
    Natalie Lyubomirsky
    Participant
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 25, 2019

    Already sent

    #122735
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6745
    • Total: 6753
    Member since: June 12, 2013

    This was resolved from my end.

    Regards,
    Shri

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