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Because the latest WordPress 4.7 update appears to be screwing up the Complete Pro Customize interface, it seems I need to update a site from Complete 1.0 to 1.1. I tried your suggestion of switching to another theme, deleting the old version of Complete 1.0, uploading my new 1.1 Complete theme, and activating it — only to find my customisations gone, much to my horror. I was able — thankfully — to go back to my 1.0 and restore the original site. What am I doing wrong? How do I keep my setting if I have to FTP the files manually? The URL is http://www.xcountry.tv
Given re-access to the theme.
All you need to do is go to sktthemes.net/my-account/
Login using email id and password.
Click on downloads section in my-account
Download the latest theme.
Activate some other theme and delete the old one.
Upload and activate the new theme.
Thanks for giving me access to Complete 1.1. I had to upload it via FTP to the Themes folder on my server. When I switched from the other theme back to the new version of Complete 1.1, the content was there, but my Home page settings (layout, widgets, etc.). were gone! So I had to scramble to switch back to the old version. How do I keep my settings? What are the files that I’d need to copy to preserve or restore the old layout, customisations, etc?
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