Need to manually update Complete Pro from 1.0 to 1.1

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This topic contains 2 replies, has 2 voices, and was last updated by  Michael Gabriel 2 years, 5 months ago.

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  • #57973

    Michael Gabriel
    Member
    • Topics: 16
    • Replies: 45
    • Total: 61
    Member since: November 30, 2015

    Because the latest WordPress 4.7 update appears to be screwing up the Complete Pro Customize interface, it seems I need to update a site from Complete 1.0 to 1.1. I tried your suggestion of switching to another theme, deleting the old version of Complete 1.0, uploading my new 1.1 Complete theme, and activating it — only to find my customisations gone, much to my horror. I was able — thankfully — to go back to my 1.0 and restore the original site. What am I doing wrong? How do I keep my setting if I have to FTP the files manually? The URL is http://www.xcountry.tv

    Thanks,
    Michael

    #58116

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6615
    • Total: 6617
    Member since: June 12, 2013

    Hi Michael,

    Given re-access to the theme.

    All you need to do is go to sktthemes.net/my-account/

    Login using email id and password.

    Click on downloads section in my-account

    Download the latest theme.

    Activate some other theme and delete the old one.

    Upload and activate the new theme.

    Regards,
    Shri

    #58125

    Michael Gabriel
    Member
    • Topics: 16
    • Replies: 45
    • Total: 61
    Member since: November 30, 2015

    Hi Shri,

    Thanks for giving me access to Complete 1.1. I had to upload it via FTP to the Themes folder on my server. When I switched from the other theme back to the new version of Complete 1.1, the content was there, but my Home page settings (layout, widgets, etc.). were gone! So I had to scramble to switch back to the old version. How do I keep my settings? What are the files that I’d need to copy to preserve or restore the old layout, customisations, etc?

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