Nav bar glitch

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  • #205882
    Paul SheiffelePaul Sheiffele
    Participant
    • Topics: 11
    • Replies: 27
    • Total: 38
    Member since: December 30, 2022

    Hello, on our site at https://genetargeting.com, I just added a couple sub-menu items that are not showing up as they should.

    See here: https://ibb.co/9t6YPTd

    When hovering over Catalog Mouse Models > Humanized Mice, we do not want “4-1BB” and “OX40/CTLA4” to appear the way they are. We want “4-1BB” hidden until hovering over “Single Immune Checkpoint” and we want “OX40/CTLA4” hidden until hovering over “Double Immune Checkpoint.”

    Please fix this. It seems that every time we update the nav bar for any reason, there is always some glitch in your theme that makes the menu items appear in a strange way. This is disappointing having to ask for a fix every single time.

    #205895
    Paul SheiffelePaul Sheiffele
    Participant
    • Topics: 11
    • Replies: 27
    • Total: 38
    Member since: December 30, 2022

    Any update on this?

    #205905
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30661
    • Total: 30661
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #206024
    Paul SheiffelePaul Sheiffele
    Participant
    • Topics: 11
    • Replies: 27
    • Total: 38
    Member since: December 30, 2022

    Hi,

    I just added more items to the menu and the issue is still presenting, which now creates an overlap: https://ibb.co/0Kh7yNc

    Can you please correct this so that the sub-dropdown menu for “single immune checkpoint” and “double immune checkpoint” are only triggered when hovering over each one?

    #206034
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30661
    • Total: 30661
    Member since: August 16, 2013

    Hi,

    We have checked, sub-menu are working fine.

    Kindly see screenshot:
    https://ibb.co/B3zkDhy

    Regards,
    Dave

    #206048
    Paul SheiffelePaul Sheiffele
    Participant
    • Topics: 11
    • Replies: 27
    • Total: 38
    Member since: December 30, 2022

    Hi,

    The “single immune checkpoint” sub-menu is still experiencing an overlap. I can’t directly hover over it when it first shows up and access the sub-menu in its entirety. I can only see the whole sub-menu after hovering over “double immune checkpoint” and then hovering back over “single immune checkpoint”

    See screen recorded video:
    https://streamable.com/48200u

    #206058
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30661
    • Total: 30661
    Member since: August 16, 2013

    Hi,

    We checked again there is no issue. Submenu is working fine.

    Kindly delete cache and do a forced refresh.

    To do a forced refresh kindly follow below instructions:

    Windows/Linux:
    1. Hold down Ctrl and click the Reload button.
    2. Or, Hold down Ctrl and press F5.

    Mac:
    1. Hold Shift and click the Reload button.
    2. Or, hold down Cmd and Shift key and then press R.

    Regards,
    Dave

    #206076
    Paul SheiffelePaul Sheiffele
    Participant
    • Topics: 11
    • Replies: 27
    • Total: 38
    Member since: December 30, 2022

    Perfect, it looks great now. Thanks!

    #206082
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30661
    • Total: 30661
    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Dave

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