My Theme is not responding to customization

Home Forums Bony/Spirited Forum My Theme is not responding to customization

This topic contains 6 replies, has 2 voices, and was last updated by  Forum Moderator 2 years, 5 months ago.

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  • #69136

    Daniel
    Member
    • Topics: 5
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    • Total: 15
    Member since: April 5, 2017

    Hi, i recently purchased spririted pro 2.0 but am unable to make any changes on it…it does not save the changes i make, for example adding new menu, changing the contacts details…it gives me an error of page not found then displays the the same static page. http://hopecelebration.org/

    #69137

    Daniel
    Member
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: April 5, 2017

    It doesn’t work even in localhost….i cant make any changes at all

    #69197

    Forum Moderator
    Participant
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    • Replies: 21705
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    Member since: August 16, 2013

    Hi Daniel,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #69260

    Daniel
    Member
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: April 5, 2017

    done!!, i sent the details

    #69279

    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi Daniel,

    Kindly ask hosting to increase the limits of your server. This is a very common issue which is caused mostly in shared hosts due to them limiting your query sizes, upload size and query execution time.

    Following are the details written which you need to ask your hosting to get them raised in PHP.ini

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Regards,
    Dave

    #69355

    Daniel
    Member
    • Topics: 5
    • Replies: 10
    • Total: 15
    Member since: April 5, 2017

    i checked the php.ini file in my root directly from the cpanel…here it is,

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Then i contacted my host, i told them wat u had advised and they replied

    “well,i do not see any line here that can affect updating a file or publishing it, or they point out which line is changed”

    Its still not working,

    #69390

    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 21705
    Member since: August 16, 2013

    Hi Daniel,

    It is not a theme issue. If you activate any other theme then the same issue appears.

    If you search your site on Google then it will show “Hacked By Ze_Wolf”

    Regards,
    Dave

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