My Downloads are Empty

Home Forums All Other Themes My Downloads are Empty

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #122589
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi, I purchased a Lifetime Membership through Shri for $199 and he assured me it’s lifetime membership (Lifetime Support and Lifetime Access) of which I have the emails as proof.

    However, My downloads are empty and I can’t download any theme? Can you please fix this.

    Thank you
    Francois

    #122597
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi,

    Kindly ask access to download the New themes via support@sktthemes.com

    Regards,
    Chris

    #122599
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    Thanks for your interest in our new updated themes.

    We never had any lifetime package on our website so not sure where you checked the same.

    Earlier the all themes package used to cost $199 with $39 renewal then $99 per year and now $99 first time with optional manual renewal if needed for $69 every year.

    Since you are an earlier customer can offer the all themes package for $69.

    Let me know and i can send a link.

    Regards,
    Shri

    #122601
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Shri,

    Sorry but not according to our deal when the $199 was good enough. See this email communication and look at the highlighted text….

    Email Discussion

    Regards
    Francois

    #122602
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Hi Shri

    And here is another proof… PayPal Payment for Lifetime

    Regards
    Francois

    #122604
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Thanks for the PayPal receipt.

    Will do the needful.

    Regards,
    Shri

    #122607
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    Given re-access to all the themes and you can ask for support as well here in support forum.

    Cheers,
    Shri

    #122608
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Thank you

    I received the email but it shows expires 29 April 2020? Shouldn’t it be Lifetime? Next year this time we will sit with the same problem?

    Regards
    Francois

    #122609
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    You can ask for re-access and we will give you.

    Regards,
    Shri

    #122610
    Francois Zietsman
    Participant
    • Topics: 10
    • Replies: 24
    • Total: 34
    Member since: September 9, 2016

    Okay Thanks Shri

    Regards
    Francois

    #122691
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    🙂

Viewing 11 posts - 1 through 11 (of 11 total)
  • You must be logged in to reply to this topic.