MY Dog Theme. Woocommerce issue

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  • January 19, 2020 at 2:21 pm #143404
    Darran MeadDarran Mead
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    Member since: January 18, 2020

    Hi. Having some issues with the My Dog Theme.
    Fresh ins0tll of WordPress (All ok)
    Upload and activate the My Dog heme (All ok)
    Install the Contact Form plugin as requested and activate (All Good)
    Install the Woocommerce Plugin as requested and activate (NOT GOOD!!!)
    I know get a 500-page error on both site front end and admin page. so can not go and deactivate the woocommerce plugin. the only way i can get the admin and site frontend back is to go into the server file manager and rename the woocommerce folder . up on refresh i can access the WP admin page and the site front end.
    I have tried the alternate and newest version of Woocommerce but always the same.
    Any help would be good.
    Thank you.

    January 20, 2020 at 6:25 am #143477
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly ask your hosting provider to change these settings:

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Regards,
    Dave

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