Moved: Reply To: Upgrade from Free to Pro version

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  • #36767
    Courtland
    Member
    • Topics: 1
    • Replies: 0
    • Total: 1
    Member since: June 10, 2016

    I just got the pro upgrade and now my site is back to the beginning. I cant figure out how to create it to look like the demo. I have no idea where the meet our members and testimonials are. The testimonials format doesn’t look like the demo. The only reason I got the upgrade is because this is for a final grade in my college class and the footer wasn’t looking right. So I upgraded, and now have to spend hours redoing stuff. I am not very happy as this was my very first WordPress Theme purchase ever, I was so excited.

    #36785
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    Sorry for your experience. Kindly go to appearance>widgets and footer and kindly remove your own widgets and it should return back the footer to its normal state.

    Regards,
    Shri

    #36786
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Kindly check documentation homepage set up tab and you should get an idea about team members and testimonials: http://sktthemesdemo.net/documentation/skt-healingtouch-doc/

    Regards,
    Shri

    #36832
    MauricE
    Member
    • Topics: 0
    • Replies: 1
    • Total: 1
    Member since: June 12, 2016

    I have the same problem, and you’re not answering Courtland’s question properly ….

    I also spent hours setting up my site using your Lite version and when I bought amd activated the Pro version all the content and pictures on my entire Lite site disappeared.

    I don’t want to have to rebuild my site when I activate the upgrade.

    How do we get my content and formatting back? Where is my content?

    If you can’t fix this immediately I want my money back.

    Pay attention to the question …

    #37034
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    All the myths about site getting removed, starting from scratch, images not visible are answered here:

    https://www.sktthemes.org/forums/topic/upgrade-from-free-to-pro-version/

    Regards,
    Shri

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