Moved: Reply To: SKT Perfect Footer Info Box

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  • #58365
    andyhudson
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 17, 2016

    Hi,

    I had the same problem. I followed your instructions and now the customisation menu does not display properly and is unusable.

    Andy

    #58370
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi Andy,

    We cannot find your order as you did not purchase using this email address. Kindly mention your order number for us to give you re-access to the updated theme.

    Regards,
    Brad

    #58372
    andyhudson
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 17, 2016

    Hi Brad,

    Order – SKT161217-2041-54205

    #58380
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    You are all themes holder.

    All you need to do is go to sktthemes.net/my-account/

    Login using email id using which you purchased and password.

    Click on downloads section in my-account

    Download the latest theme.

    Activate some other theme and delete the old one.

    Upload and activate the new theme.

    Regards,
    Shri

    #58384
    andyhudson
    Member
    • Topics: 1
    • Replies: 2
    • Total: 3
    Member since: December 17, 2016

    Hi,
    I can not log in with my original e-mail address.
    When I try to reset the password it says unrecognised email/user.

    Andy

    #58386
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Okay instead of lynn@netservice.co.uk you had this written in your email address:
    lynnn@netservice.co.uk

    So i have changed/rectified it.

    Regards,
    Shri

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