Moved: Reply To: Customize Panel Not Accessible

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  • February 14, 2017 at 5:40 am #61939
    SethSeth
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    Member since: September 26, 2016

    I am having a slightly different – but perhaps similar issue. It’s a different theme, but related. All things being up to date, and in Chrome, Firefox and Explorer, the Customizer options do not display properly. I can’t even tell what they are in order to make changes. Shri has been helping me, but maybe there are some others here who have an idea as well. I don’t want to take up all of his time.

    Thanks

    February 14, 2017 at 1:05 pm #62030
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi Seth,

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Regards,
    Dave

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