Mobile version is not showing

Home › Forums › All Other Themes › Mobile version is not showing

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • March 17, 2016 at 3:48 pm #27269
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    Hi!. I bought SKT kraft Pro theme. When run on mobile its shows destop version. How to solve this. I send admin instructions on e-mail, and get no respond.

    March 18, 2016 at 12:31 pm #27355
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    Okay we will check and resolved the issue asap.

    Regards,
    Dave

    March 18, 2016 at 12:38 pm #27359
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    March 25, 2016 at 1:45 pm #28109
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    I did it few times. I expect you to solve this. I order theme at March 13th, and will wait till monday then i will request my money back. Thx

    March 29, 2016 at 9:28 am #28480
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi,

    Unfortunately we searched all over and old records as well and could not find any email from your end.

    Again you are supposed to send us access to your site via sktthemes.net/contact

    Fill that contact form and send us the access and we will surely get it done.

    Regards,
    Shri

    March 30, 2016 at 10:11 am #28658
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    We have checked your site on Android and iOS devices and found that responsive works fine.

    Regards,
    Dave

    March 30, 2016 at 10:57 am #28669
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    Could you provide me some photos? I also checked on couple mobile phones and its not working. Check this also: Google Mobile-Friendly Test!

    Google Mobile-Friendly Test

    https://www.google.com/webmasters/tools/mobile-friendly/?url=www.veliddesign.com

    March 31, 2016 at 1:29 pm #28867
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    Give us 2 days we will resolve this issue.

    Regards,
    Dave

    April 1, 2016 at 9:48 am #28980
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    You didn’t give us permission to edit in files. Kindly give the permission in WordPress admin.

    Regards,
    Dave

    April 6, 2016 at 1:04 pm #29493
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    Dear sir. Can you do it on your server and just send me the theme files. We just loosing a time this way. Or send me full working theme I can download it, and install again. Thx

    April 6, 2016 at 1:06 pm #29494
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    How ever you should do it, because anybody who buy SKT Theme PRO, will get broken files like I do.

    April 6, 2016 at 1:22 pm #29496
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Velid,

    I have checked i found on this URL: http://prijedor24.com/veliddesign/

    Site is passed Google responsive test. Here is the screenshot: http://imgur.com/oYy4iHv

    But on your main URL: www.veliddesign.com it has issues.

    The issue is not with the theme. You can check both the URL’s.

    Regards,
    Dave

    April 6, 2016 at 2:21 pm #29511
    VelidVelid
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: March 13, 2016

    Ok, thx for response.
    Regards, Velid

  • Author
    Posts
Viewing 13 posts - 1 through 13 (of 13 total)
  • You must be logged in to reply to this topic.