March 17, 2016 at 3:48 pm #27269
Hi!. I bought SKT kraft Pro theme. When run on mobile its shows destop version. How to solve this. I send admin instructions on e-mail, and get no respond.March 18, 2016 at 12:31 pm #27355
Okay we will check and resolved the issue asap.
DaveMarch 18, 2016 at 12:38 pm #27359
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
DaveMarch 25, 2016 at 1:45 pm #28109
I did it few times. I expect you to solve this. I order theme at March 13th, and will wait till monday then i will request my money back. ThxMarch 29, 2016 at 9:28 am #28480Shri SKeymasterMember since: June 12, 2013
- Topics: 10
- Replies: 6937
- Total: 6947
Unfortunately we searched all over and old records as well and could not find any email from your end.
Again you are supposed to send us access to your site via sktthemes.net/contact
Fill that contact form and send us the access and we will surely get it done.
ShriMarch 30, 2016 at 10:11 am #28658
We have checked your site on Android and iOS devices and found that responsive works fine.
DaveMarch 30, 2016 at 10:57 am #28669
Could you provide me some photos? I also checked on couple mobile phones and its not working. Check this also: Google Mobile-Friendly Test!
https://www.google.com/webmasters/tools/mobile-friendly/?url=www.veliddesign.comMarch 31, 2016 at 1:29 pm #28867
Give us 2 days we will resolve this issue.
DaveApril 1, 2016 at 9:48 am #28980
You didn’t give us permission to edit in files. Kindly give the permission in WordPress admin.
DaveApril 6, 2016 at 1:04 pm #29493
Dear sir. Can you do it on your server and just send me the theme files. We just loosing a time this way. Or send me full working theme I can download it, and install again. ThxApril 6, 2016 at 1:06 pm #29494
How ever you should do it, because anybody who buy SKT Theme PRO, will get broken files like I do.April 6, 2016 at 1:22 pm #29496
I have checked i found on this URL: http://prijedor24.com/veliddesign/
Site is passed Google responsive test. Here is the screenshot: http://imgur.com/oYy4iHv
But on your main URL: www.veliddesign.com it has issues.
The issue is not with the theme. You can check both the URL’s.
DaveApril 6, 2016 at 2:21 pm #29511
Ok, thx for response.
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