minor site issues

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Viewing 15 posts - 1 through 15 (of 16 total)
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  • #98398
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    1. logo dimensions not right (squished) when viewing site from mobile device (phone)
    2. page loads very slowly. Any suggestions?

    http://www.philscatering.com

    #98462
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Hi,

    1. Kindly go to Appearance >> Customize >> Basic >> Custom CSS and paste below code there:

    .header .header-inner .logo{width: auto !important;}

    2. Kindly install and setup this plugin: https://wordpress.org/plugins/wp-fastest-cache/

    Regards,
    Shri

    #98484
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    thank you.

    Other issues when viewing from phone:
    1. The page seems to freeze and then refreshes, then loads correctly?
    2. The text for the sliders is below the image?
    3. How to remove the “no image” in testimony section?
    4. footer width issues.

    Special CSS added from previous support questions:

    .header .header-inner .logo { width:20%;}
    .header .header-inner .logo img { height:auto;}
    .header .header-inner .nav ul li a { padding:0 10px;}
    .header .header-inner .nav { margin-right:0;}
    .nivoSlider { height:550px !important;}
    .nivo-caption { bottom:20% !important;}
    section #testimonials { display:block;}
    #testimonials ul li .tm_description p { height:auto !important;}
    .footer ul li { width:100%;list-style-type:none;}
    .cols-3 .widget-column-1 { width:32%;}
    .cols-3 .widget-column-2 { width:25%;}
    .cols-3 .widget-column-3 { width:28%;}
    
    ol.d { list-style-type: lower-alpha;}
    
    .header .header-inner .logo{width: auto !important;}
    #98487
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    could the special code css being messing up everything?

    #98545
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25474
    • Total: 25474
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #98836
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    Any update? Requested information sent last wee. Thank you.

    #99350
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    Any update? Information sent April 6th. Please advise.

    #99444
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25474
    • Total: 25474
    Member since: August 16, 2013

    Hi,

    Issue resolved form our end. Kindly check and confirm.

    Regards,
    Brad

    #99511
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    Issue still persis. Webpage loading very slow. If you scroll down, all testimonies are listed until the page finally loads.

    #99613
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25474
    • Total: 25474
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Brad

    #99617
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    Homepage loads poorly 1: See in the image below how the slider is cut off until the page is finally loaded:
    homepage-slider issue

    Homepage loads poorly 2: See in image below how the testimonial section lists all testimonials until page is finally loaded.
    homepage testimonial section

    Both of the above issues happen on the desktop and mobile devices.

    #99728
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25474
    • Total: 25474
    Member since: August 16, 2013

    Hi,

    Below script is loading in footer from hosting service provider and causes site to load super slow, kindly ask your hosting provider to remove it.

    <script>'undefined'=== typeof _trfq || (window._trfq = []);'undefined'=== typeof _trfd && (window._trfd=[]),_trfd.push({'tccl.baseHost':'secureserver.net'}),_trfd.push({'ap':'cpsh'},{'server':'a2plcpnl0481'}) // Monitoring performance to make your website faster. If you want to opt-out, please contact web hosting support.</script><script src='https://img1.wsimg.com/tcc/tcc_l.combined.1.0.6.min.js'></script>

    Regards,
    Brad

    #99785
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    Removed scripts, but the site is still doing the samething

    #100579
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    any update?

    #103580
    Michael
    Participant
    • Topics: 33
    • Replies: 64
    • Total: 97
    Member since: June 12, 2016

    ISSUE HAS NOT BEEN RESOLVED. Issue has persisted for over 3 months. Please advise.

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