Maintenance Service Pro Theme Upload Failed

[tcujen]

Hi Shri,
After I upload the zip file, I received an error message stating “ the package could not be installed, the theme is missing the style.css stylesheet. Theme installation failed.” You stated you would upload for me instead. I emailed you my wordpress admin details. Please let me know when this is completed. My client is starting to get upset that his website is still not uploaded.
Thank you,
Jennifer

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[tcujen]

Hi Chris,
I have emailed you my wordpress admin details and url of the site on 9/3. Please let me know if you need anything else from me. Thank you so much for working on this 🙂
Thanks again,
Jennifer

[Sonnal S Sinha]

Hi,

Kindly show us your website URL please?

Regards,
Chris

[tcujen]

Hi Chris,
I emailed you the website url for the theme that I purchased on 9/3. This is what you need correct?
Thank you,
Jennifer

[tcujen]

Hi Chris,
Checking in on the status of my website theme?
Thank you,
Jennifer

[Sonnal S Sinha]

Hi,

Your website is not opening therefore we are unable to check the issue.

We are getting this message.
https://imgur.com/a/1EsO6Jm

Regards,
Chris

[Sonnal S Sinha]

Hi,

This is done. Kindly check and confirm.

Regards,
Chris

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