Maintenance Service Pro Theme Upload Failed

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This topic contains 6 replies, has 2 voices, and was last updated by  Forum Moderator 1 week, 1 day ago.

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  • #129987

    tcujen
    Participant
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: August 27, 2019

    Hi Shri,
    After I upload the zip file, I received an error message stating “ the package could not be installed, the theme is missing the style.css stylesheet. Theme installation failed.” You stated you would upload for me instead. I emailed you my wordpress admin details. Please let me know when this is completed. My client is starting to get upset that his website is still not uploaded.
    Thank you,
    Jennifer

    #129999

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 21705
    • Total: 21705
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #130235

    tcujen
    Participant
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: August 27, 2019

    Hi Chris,
    I have emailed you my wordpress admin details and url of the site on 9/3. Please let me know if you need anything else from me. Thank you so much for working on this 🙂
    Thanks again,
    Jennifer

    #130257

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 21705
    • Total: 21705
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Chris

    #130326

    tcujen
    Participant
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: August 27, 2019

    Hi Chris,
    I emailed you the website url for the theme that I purchased on 9/3. This is what you need correct?
    Thank you,
    Jennifer

    #130429

    tcujen
    Participant
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: August 27, 2019

    Hi Chris,
    Checking in on the status of my website theme?
    Thank you,
    Jennifer

    #130524

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 21705
    • Total: 21705
    Member since: August 16, 2013

    Hi,

    Your website is not opening therefore we are unable to check the issue.

    We are getting this message.

    View post on imgur.com

    Regards,
    Chris

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