Main page slider – SKT Buddhism

[Charlotte Perret]

Hi,

Have an issue with the sliders on the main page..
I had a slider, number 5…
Have deleted everything related to this slide and it still show up..
How clear this?

[Sonal S Sinha]

Hi,

If you remove all the content from slide 5, it will no longer appear on the slider. Please double-check to ensure that nothing has been left behind. If there is indeed no content on slide 5, please share the site URL.

Regards,
Dave

[Charlotte Perret]

Yes, it should not but it does!
https://photos.icloud.com/shared/album/06b2FLfUJTFj68hYCAvPikEWQ

nalanda-center.org

[Sonal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Charlotte Perret]

done …
you already have access to this wp install
check your mails

[Sonal S Sinha]

Hi,

We are encountering this error on your website and are unable to debug the issue. Kindly grant access to our country so that we can investigate and resolve the problem.

“Unable to connect Firefox can’t connect to the server at nalanda-center.org”

Regards,
Dave

[Charlotte Perret]

Hi,

Access granted..
regards,

sacha

[Sonal S Sinha]

Hi,

We tested the SKT Buddhism theme on another website and did not find any issues with the theme slider. Therefore, the issue may be caused by a plugin conflict.

However, we cannot see the list of installed plugins in your WordPress admin panel. Please refer to the screenshot here: https://tinyurl.com/2dbt8xff

Could you please check via FTP or cPanel whether the plugins folder exists in the WordPress installation?

If the plugins folder is present, kindly provide us with full WordPress admin access so we can investigate the issue further.

Regards,
Dave

[Author]

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