Losing ALL data when updating theme options

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  • March 27, 2016 at 8:51 am #28213
    GraemeGraeme
    Member
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    Member since: March 12, 2016

    I have lost ALL setting in the theme options when I click save. This has happened twice now and is not good. After clicking save I get and time out page and then get taken to the WP options All settings page and everything is set back to its initial state.

    Please help.

    March 28, 2016 at 9:34 am #28320
    Sonnal S SinhaSonnal S Sinha
    Moderator
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    Member since: August 16, 2013

    Hi Graeme,

    Kindly send us your URL of the site and WordPress admin details via [email protected]

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    March 29, 2016 at 10:39 am #28497
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30638
    • Total: 30638
    Member since: August 16, 2013

    Hi Graeme,

    We have checked your site and made some changes. We found that theme option are working fine and do not redirect to the page you have shown to us.

    Regards,
    Dave

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