logo image is too small, feature boxes distorted

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  • #23032
    Erika
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: February 16, 2016

    the same problem has been stated multiple times.. please find a solution or refund the 39.99 which was the main reason I upgraded to PRO in the first place…
    The main logo image is very small even after re-formatting the logo to higher pixels.
    The images attached to feature boxes are distorted and pixelated.

    #23044
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Kindly show us the website URL.

    Regards,
    Shri

    #23045
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Healing Touch theme is up for an update. When updated we will ping you. Should be done today.

    Regards,
    Shri

    #23279
    Erika
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: February 16, 2016

    http://www.sandiegocountyclinicaltrials.com/

    I did not publish the page with the problems stated above since it looks very unprofessional. Any updates on the solution to these issues yet?

    #23349
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6817
    • Total: 6825
    Member since: June 12, 2013

    Given you re-access to the updated theme. Kindly download from sktthemes.net/my-account/

    And then activate some other theme and upload and activate the new theme.

    Regards,
    Shri

    #23445
    Erika
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: February 16, 2016

    I got your message Shri, thanks for the reply, hopefully this will fix the problems.

    #23467
    Erika
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: February 16, 2016

    The new upgrade did not fix the problem.. the main logo is maybe 20% of the original size… I resorted to using a plug-in for now.. but it still looks bad.

    #23493
    Manhal
    Member
    • Topics: 5
    • Replies: 12
    • Total: 17
    Member since: February 8, 2016

    Hello i update the healing touch from free to pro after the logo is too small and the tag disappeared so please where can go and increase the size of logo and what about the tag line that we can do it in free one thanks.

    tsmcare.com

    #23571
    Manhal
    Member
    • Topics: 5
    • Replies: 12
    • Total: 17
    Member since: February 8, 2016

    Hello any Update about LOGO

    #23575
    Manhal
    Member
    • Topics: 5
    • Replies: 12
    • Total: 17
    Member since: February 8, 2016

    Here is the link thanks

    http://prntscr.com/a64vgx

    #23676
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Manhal,

    Kindly go to Appereance>>Theme Option>>Basic Setting>>Custom CSS Box

    Add this code:

    .header .header-inner .logo img{height:auto !important;}

    Regards,
    Brad

    #23726
    Manhal
    Member
    • Topics: 5
    • Replies: 12
    • Total: 17
    Member since: February 8, 2016

    where i can put the tag as in free before update to pro under logo

    http://www.tsmcare.com

    #23733
    Manhal
    Member
    • Topics: 5
    • Replies: 12
    • Total: 17
    Member since: February 8, 2016

    the header text

    http://prntscr.com/a6imhg

    #23775
    Erika
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: February 16, 2016

    THANK YOU BRAD!

    That code was all I needed.. it seems I’ve been lost in translation explaining my simple request.. My page is up and running now.

    Thanks again

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