Logo header is not shown properly

[Alice]

Hello support,

I can’t see how to upload a screenshot here, it would be easy with it to explain my issue with the Restro theme.

I’m not using an image, just text, but even if I do, that grey/trasparent bar behind the logo, is not shown correctly on smartphones (tablets and so on..) and neither it does on Chrome/firefox etc on Windows, when the window is resized.

Please have a look at: www.villaflora.at
Resize the browser’s window until its width is less than 900px.
You will now see what happens, definitely different than the behaviour in the Demo page on the theme, where the logo is included in the slider images.

I can’t understand where the issue start, your help would be much appreciated.
Thank you!

[Sonnal S Sinha]

Hi Alice,

Kindly go to Appearance>>Theme Options>>Basic Settings>>Custom CSS Box:

Add this code there:

.header .header-inner .logo { width:100%;}

Regards,
Dave

[Alice]

Hello, I tried it but does not seems to work. The height of the logo header increased a bit and the menu bar moved 1 row below the text logo.
Is there any other fix? Thank you

[Sonnal S Sinha]

Hi Alice,

Kindly upload your screenshot on imgur.com and paste the share URL here.

Regards,
Dave

[Alice]

The link to the screenshot is this:
http://imgur.com/a/egewz

[Sonnal S Sinha]

Add this code in Custom CSS Box:

@media (max-width: 980px){
.header .header-inner .logo{width: 100%;}
}

Regards,
Dave

[Alice]

Alright done it but not yet solved.
For resolutions lower than 981px width, the problem appears.
Between 981px and 997px width, the text logo is messed up but the overall shape is almost correct, meant that the text-logo is over the slider images and almost above the menu bar.

After 997px, the desktop resolution is shown as it is supposed to.

[Alice]

http://imgur.com/a/uePnS

[Alice]

So, any update on this?

[Sonnal S Sinha]

Hi Alice,

Kindly send us your WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Sonnal S Sinha]

Hi Alice,

It is showing fine to us. Check screenshot here: https://drive.google.com/file/d/0B3PB797r1wejRXBiNzdrYks4T2c/view

Regards,
Dave

[Alice]

Hello,

in a previous post I wrote: “For resolutions lower than 981px width, the problem appears.”
I’m sorry but your reply didn’t help. Can you please have a look again?

[Alice]

Hello,
updates on this case?

[Sonnal S Sinha]

Hi Alice,

We are still working on this issue. Expect a reply tomorrow.

Regards,
Dave

[Alice]

Morning, almost a week after. Updates today?

[Author]

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