Kraft Theme

[Catherine]

Hello,

I am trying to add link to email address on my website, i have the option to add in a subject when putting link to email address but it doesn’t work? can you help please.

[Sonl Sinha]

Hi,

Kindly show us your website URL.

Regards,
Dave

[Catherine]

Please how do i send a private message?

[Sonl Sinha]

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Sonl Sinha]

Hi Catherine,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Dave

[Catherine]

Hello Dave

It is not working correctly, using went onto my contact page and tried several times, still not working also tried on Emailbag page and still not working?

[Sonl Sinha]

Hi,

Do you want to redirect email link on some other page? Currently there is a mailto link on email id’s.

Regards,
Dave

[Catherine]

Hi

Am i missing something, when you put in a link for email it gives you option to put in subject for the email???? this is what i mean, if it doesn’t work why is the option there?? Do you understand what i mean

[Sonl Sinha]

Hi Catherine,

I have added subject on header email. Kindly check if it works then you can use the code on other email id’s as well.

Regards,
Dave

[Catherine]

Hi Dave

Don’t see where you have added this. example going to contact tab at top, added title (subject) when adding email address and it is not appearing

[Sonl Sinha]

On header of your website beside search there is a email address i have added there.

I think i didn’t quite understand the issue. Can you please send me the screenshot so that i can help you better.

Regards,
Dave

[Catherine]

this is ridicules. how do you not understand. support here is terrible. i paid for this website and have trouble with it since the beginning. what email address am i to send the screen shot as in the contact area on website you don’t have option to send screen shot???/ i need this sorted today need website live

[Sonl Sinha]

Upload your screenshot on imgur.com and paste the share URL here.

[Catherine]

http://imgur.com/AhTIyZp

[Sonl Sinha]

Hi Catherine,

First of all you are using TinyMCE Advanced plugin for advanced features in the visual editor and the issue you are talking about is with that plugin.

By the way when you add title “Plan Magazine” in the title box. It is shown when you hover over the emails on the contact page. So kindly hover on the email id on contact page the text which is appears near your cursor is the title you have written in the edit box.

Regards,
Brad

[Author]

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