IT Support Pro – Header issue

Home Forums All Other Themes IT Support Pro – Header issue

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • #148380
    Martin ClarkMartin Clark
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: July 13, 2019

    Hello,

    I have uploaded a header with a width 930px height 103px.. When I scroll up/down the page the top admin bar goes behind the header. Is there anything we can do to send the header logo to back so that it scrolls like the other web page content under the menu so the menu bar when logged in stays on top?

    Thanks

    #148392
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Chris

    #148570
    Martin ClarkMartin Clark
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: July 13, 2019

    Right this is really annoying. When ever i reply to you with links to the issue it doesnt work. Let me try again

    http://newitwiser.users69.interdns.co.uk/wp-content/uploads/2020/04/1.gif

    change the numebr from 1.gif to 2 and 3 if i can only post one URL

    #148643
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    .header { z-index:5;}

    Regards,
    Chris

    #148736
    Martin ClarkMartin Clark
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: July 13, 2019

    Hi Chris,

    Thanks that has fixed the header but the numbers on the slider still blur it.

    So at the bottom of the picture slider it shows < 1 2 3 >

    This bit does the same when you scroll up for some reason. Any ideas?

    One other query, if we dont intend on selling anything using this website/theme is it safe to remove WooCommerce plugin without breaking any part of the website?

    Thanks

    #148756
    Martin ClarkMartin Clark
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: July 13, 2019

    Hello,
    Additional queries to the above for this theme. When I preview it in SKT Builder for the mobile devices, the wide header/logo I have set gets squashed and looks really bad. Is there a better way for me to do my header??
    You can see from the current site what I am after.

    Second query, if i click any link on the menu the page loads with a large grey area at the top of the page. How do I do anything with this such as remove it or add sliders etc as it seems to be above the SKT editor when that loads up. It does not show up in the preview in SKT builder either.

    If there is a better theme for me to achieve what i need with the header just let me know as i bought the bundle.

    If you would be so kind as to answer these queries and the ones above that would be great.

    Thanks

    #148775
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:767px) {
    .logo img { height:auto; width:auto;}
    }
    
    .page_head, .post_head { height:auto;}
    #home_slider .nivoSlider { z-index:1;}

    Regards,
    Chris

    #148828
    Martin ClarkMartin Clark
    Participant
    • Topics: 2
    • Replies: 4
    • Total: 6
    Member since: July 13, 2019

    Hi Chris,

    I have done this, what was this code supposed to do?

    Are you able to answer my other queries above?

    Thanks

    #148951
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly post your other queries in single post?

    Also send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Chris

Viewing 9 posts - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.