Issue with Google reCaptcha

[Vanessa Gómez]

Hi,

We have a problem with Google reCaptcha in www.hubdaytarragona.com (Agency startup theme)

We have correctly integrated contact forms with Google reCaptcha and it works almost always.

But we have received notices from several visitors who have tried to send a contact form and cannot because Google reCaptcha marks them as spam. (there was an error trying to send your message. please try again later)

We have searched for information about this problem and found this topic:
https://contactform7.com/2018/12/18/contact-form-7-511/

Can you review this problem?

Thank you very much!!

Best regards,
Vanessa

[Vanessa Gómez]

Hi,

We opened this consultation almost two weeks ago. Some notice from this theme?

We had to deactivate Google Recaptcha so that the forms can be sent correctly.

We hope you can guide us in this regard.

Thank you very much.

Best regards,
Vanessa

[Sonnal S Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected]. and also send screenshot where you add Google Re-captcha..

Regards,
Chris

[Vanessa Gómez]

Hi Chris,

Admin detalis sent via contact form.

We cannot attach a screenshot because we had to deactivate Google recaptcha of this website because if we activate it, the forms are not sent correctly since they are marked as spam.

We cannot activate it because the form is used to register for the event that takes place shortly and every day several registration forms are received.

Best regards,
Vanessa

[Sonnal S Sinha]

Hi,

We did not receive your email.

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected]

Regards,
Chris

[Vanessa Gómez]

Hi,

Info sent.

Regards,
Vanessa

[Sonnal S Sinha]

Hi,

We have tried 2,3 contact form 7 re-captcha plugins, but Captcha not working.

Kindly ask plugin developer.

Regards,
Chris

[Author]

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