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  • #99377
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hello Support Team

    I whait from a Ticket: #99264 from 16.04.2018.

    Ticket Info:

    Hi Support
    I found a bug in template me. When i change to mobile device (Handy and android browser, or chrome for android),
    when scrolling and getting to the bottom of the page, the page is “jumping”… to middle my works. The Same problem is in your Demo Page from the theme ME.

    What causes this error in JS? smooth scroll js?

    i testing the theme in my home server before i install the theme of my webserver.

    http://192.168.1.108/mike.kilchenmann/

    Name:skt pass:skt

    Thanks for help

    #99379
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Your website is not opening therefore we are unable to check the issue.

    Regards,
    Dave

    #99383
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hi Support

    sorry, is the internal ip. Unfortunately, my home server is very slow. i make new installation from the theme.

    http://www.hostspeed.ch

    name: skt

    Pass : skt

    Info: You also have this error on your demo page

    #99386
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hi Support

    The Jumping is finish. May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. Have seen that now the WP Admin bar is missing. But it is not bad. Better as jumping from bottom to works.

    Thanks for help

    #99394
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Dave

    #99401
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hi support

    Better i have a video then you see the problem. I Scroll down then you see the Jump to Work. Whenever I arrive downstairs.

    Video Link:

    me.hostspeed.ch/resume.mp4

    This problem is with all android browser. Not in Desktopbrowser.

    Thanks for help

    #99403
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    PS: i testing with Samsung S7 – S9 With Chrome Browser for Android and Firefox Browser for android in the mobile.

    You seer that problem with a Chrome Browser F12 and change to Toggle device toolbar.

    Thanks for help

    #99404
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018
    #99405
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    when you go to Demo : http://sktthemesdemo.net/resume/

    #99406
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #99410
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    hiuu support

    The same admin details #99383!

    http://www.hostspeed.ch

    name: skt

    Pass : skt

    PS: May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. Thanks

    #99413
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hi Support

    Is this problem the same from google chrome?

    Info:
    These jumps happen when a site loads additional content in the background above the visible area, pushing down what’s on-screen.

    Link:
    https://www.independent.co.uk/life-style/gadgets-and-tech/news/google-chrome-page-jump-fix-problem-scroll-anchoring-a7682451.html

    #99487
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Issue resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #99491
    Mike Kilchenmann
    Participant
    • Topics: 10
    • Replies: 46
    • Total: 56
    Member since: January 11, 2018

    Hi Support

    Yes is not longer the Jump! is perfect!

    May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. The mistake is in the Theme. And not caused in addition. Later, I upload my web server, because I have multiple addresses. http://www.gamespeed.ch http://www.fuldur.ch http://www.hostspeed.ch http://www.7daystodie.ch and http://www.coiffeur-asante.ch

    This sind all adress from me.

    Thanks for help

    #99495
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23415
    • Total: 23415
    Member since: August 16, 2013

    Hi,

    Javascript was getting conflict.

    Regards,
    Dave

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