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[Mike Kilchenmann]

Hello Support Team

I whait from a Ticket: #99264 from 16.04.2018.

Ticket Info:

Hi Support
I found a bug in template me. When i change to mobile device (Handy and android browser, or chrome for android),
when scrolling and getting to the bottom of the page, the page is “jumping”… to middle my works. The Same problem is in your Demo Page from the theme ME.

What causes this error in JS? smooth scroll js?

i testing the theme in my home server before i install the theme of my webserver.

http://192.168.1.108/mike.kilchenmann/

Name:skt pass:skt

Thanks for help

[Sonl Sinha]

Hi,

Your website is not opening therefore we are unable to check the issue.

Regards,
Dave

[Mike Kilchenmann]

Hi Support

sorry, is the internal ip. Unfortunately, my home server is very slow. i make new installation from the theme.

www.hostspeed.ch

name: skt

Pass : skt

Info: You also have this error on your demo page

[Mike Kilchenmann]

Hi Support

The Jumping is finish. May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. Have seen that now the WP Admin bar is missing. But it is not bad. Better as jumping from bottom to works.

Thanks for help

[Sonl Sinha]

Hi,

Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

Regards,
Dave

[Mike Kilchenmann]

Hi support

Better i have a video then you see the problem. I Scroll down then you see the Jump to Work. Whenever I arrive downstairs.

Video Link:

me.hostspeed.ch/resume.mp4

This problem is with all android browser. Not in Desktopbrowser.

Thanks for help

[Mike Kilchenmann]

PS: i testing with Samsung S7 – S9 With Chrome Browser for Android and Firefox Browser for android in the mobile.

You seer that problem with a Chrome Browser F12 and change to Toggle device toolbar.

Thanks for help

[Mike Kilchenmann]

PS: The same is in : https://www.sktthemes.org/shop/me-resume-wordpress-theme/

[Mike Kilchenmann]

when you go to Demo : http://sktthemesdemo.net/resume/

[Sonl Sinha]

Hi,

Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[Mike Kilchenmann]

hiuu support

The same admin details #99383!

http://www.hostspeed.ch

name: skt

Pass : skt

PS: May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. Thanks

[Mike Kilchenmann]

Hi Support

Is this problem the same from google chrome?

Info:
These jumps happen when a site loads additional content in the background above the visible area, pushing down what’s on-screen.

Link:
https://www.independent.co.uk/life-style/gadgets-and-tech/news/google-chrome-page-jump-fix-problem-scroll-anchoring-a7682451.html

[Sonl Sinha]

Hi,

Issue resolved from our end. Kindly check and confirm.

Regards,
Dave

[Mike Kilchenmann]

Hi Support

Yes is not longer the Jump! is perfect!

May I ask where the error was? If I upload the theme to the live server later, I can fix it myself. This for hostspeed is only temporary. The mistake is in the Theme. And not caused in addition. Later, I upload my web server, because I have multiple addresses. www.gamespeed.ch www.fuldur.ch www.hostspeed.ch www.7daystodie.ch and www.coiffeur-asante.ch

This sind all adress from me.

Thanks for help

[Sonl Sinha]

Hi,

Javascript was getting conflict.

Regards,
Dave

[Author]

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