Installed theme but functions are still locked

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  • August 19, 2015 at 6:09 pm #10401
    Yoni HarrisYoni Harris
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: August 19, 2015

    I downloaded and installed the theme onto my wordpress site though I still can’t edit the pages through HTML. I also can’t upload any media with the media botton – all the options are grayed out!

    I payed for the premium theme for those reasons, so please help me get these functions open. I sent an email though there has been no response.

    August 20, 2015 at 1:52 am #10415
    Yoni HarrisYoni Harris
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: August 19, 2015

    I figured it out. just exit chrome or web browser. sign in incognito or turn off pc. and sign in again to wordpress. worked for me 🙂

    August 20, 2015 at 12:55 pm #10433
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
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    • Total: 6952
    Member since: June 12, 2013

    Hi Yoni,

    Okay cool. I thought you did not add the theme in the first place. Replied back via email by the way.

    Regards,
    Shri

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