in mobile device slider content is partially hidden

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  • #187670
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    Hello,
    I can see an issue when looking at the slider section in the frontpage when loading it in a smartphone: the content is only partially displayed.
    To be more precise the text description goes missing in cell phones but also the text is no longer well distribuited (there is a lot of space between the name and the title of the slider…
    the web site is:
    https://scuolacosciente.it

    Thanks in advance,
    Umberto

    #187716
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    Given website URL isn’t clickable. Therefore we are unable to check the issue.

    Regards,
    Chris

    #187791
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    strange is it now ok?

    https://scuolacosciente.it/

    #187795
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    www.scuolacosciente.it

    #187853
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (max-width:767px) {
    .nivo-caption .title { font-size: 20px !important;}
    .nivo-caption .title span { letter-spacing: 0; font-size: 16px;}
    .nivo-caption { top:60%;}
    .nivo-caption .slidedesc { display: block !important; line-height:15px;}
    }

    Regards,
    Chris

    #187891
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    not working….

    #187914
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    Kindly delete cache and do a forced refresh.

    To do a forced refresh kindly follow below instructions:

    Windows/Linux:
    1. Hold down Ctrl and click the Reload button.
    2. Or, Hold down Ctrl and press F5.

    Mac:
    1. Hold Shift and click the Reload button.
    2. Or, hold down Cmd and Shift key and then press R.

    Regards,
    Chris

    #187941
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    I did try that, but you see, the problem is with mobiles, it is there where you can’t load the sliders properly….it looks like the issues is also with other cell phones.

    #188004
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #188569
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    Regards,
    Chris

    #188591
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    The text in the sliders overflows and ends up outside. The menu bars cannot be seen.
    This is still broken i am afraid
    Umberto

    #188593
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    issue have been resolved. Kindly check and confirm.

    Regards,
    Chris

    #188597
    Umberto De domenicoUmberto De domenico
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: December 8, 2021

    Hello,
    Thanks for looking into this.
    The menu grid is now showing up, but the header text is still overlapping.
    I would send you a screenshot but your system does not allow me to do so.
    Umberto

    #188631
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 29251
    • Total: 29251
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

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