image cannot be loaded. make sure the path is correct and image exist

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  • #64472
    CodyCody
    Member
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: December 1, 2016

    I’m using the SKTBuild Pro theme.

    My gallery was working and has since stopped on my website. When I click on an image I receive this error: “image cannot be loaded. make sure the path is correct and image exist”

    #64596
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Cody,

    Kindly show us your website URL.

    Regards,
    Dave

    #64658
    CodyCody
    Member
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: December 1, 2016

    www.seaborg.ca

    #64717
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Cody,

    It seems that you have migrated your site from another hosting and you didn’t change the path of the images. Kindly Setup the gallery again.

    Regards,
    Dave

    #64733
    CodyCody
    Member
    • Topics: 2
    • Replies: 3
    • Total: 5
    Member since: December 1, 2016

    The site was migrated at one point. However the images had the URLs updated to the proper site. They worked for the past 2 months and then they stopped. No changes were made to the site other updating wp and plugins.

    #64798
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31035
    • Total: 31035
    Member since: August 16, 2013

    Hi Cody,

    You will have to update the URLs of the images as can be seen. It was working due to cache may be but now its not. No fault of ours in this case.

    Regards,
    Dave

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