I purchased an annual support service update and this was not provided.

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  • #184750
    Francisco Rubén Jorquera VillarroelFrancisco Rubén Jorquera Villarroel
    Participant
    • Topics: 20
    • Replies: 48
    • Total: 68
    Member since: December 31, 2020

    I purchased an annual support service update and this was not provided.
    You do not register my purchase order, nor was the annual support service updated, I cannot do anything to work with the purchased service.

    #184752
    Francisco Rubén Jorquera VillarroelFrancisco Rubén Jorquera Villarroel
    Participant
    • Topics: 20
    • Replies: 48
    • Total: 68
    Member since: December 31, 2020

    Correo pagina 1 https://i53.servimg.com/u/f53/20/12/37/44/correo14.jpg
    Correo pagina 2 https://i53.servimg.com/u/f53/20/12/37/44/correo13.jpg
    Correo pagina 3 https://i53.servimg.com/u/f53/20/12/37/44/correo10.jpg
    Correo pagina 4 https://i53.servimg.com/u/f53/20/12/37/44/correo11.jpg
    Correo pagina 5 https://i53.servimg.com/u/f53/20/12/37/44/correo12.jpg

    Orders empty https://i53.servimg.com/u/f53/20/12/37/44/empty_10.png
    Not Downloads https://i53.servimg.com/u/f53/20/12/37/44/no_dow10.jpg
    Only past orders https://i53.servimg.com/u/f53/20/12/37/44/no_ser10.png

    #184775
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly ask to download themes and order update via [email protected]

    Regards,
    Chris

    #184785
    Francisco Rubén Jorquera VillarroelFrancisco Rubén Jorquera Villarroel
    Participant
    • Topics: 20
    • Replies: 48
    • Total: 68
    Member since: December 31, 2020

    I have sent emails but they do not respond

    #184786
    Francisco Rubén Jorquera VillarroelFrancisco Rubén Jorquera Villarroel
    Participant
    • Topics: 20
    • Replies: 48
    • Total: 68
    Member since: December 31, 2020

    OK, I’m fine now, the order has been processed.

    #184804
    Forum ModeratorForum Moderator
    Moderator
    • Topics: 0
    • Replies: 28808
    • Total: 28808
    Member since: August 16, 2013

    Cool

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