Home page slider resizing issues

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  • #127164
    info1505info1505
    Participant
    • Topics: 4
    • Replies: 19
    • Total: 23
    Member since: March 23, 2019

    Hi,

    Our website in now live and launched in its official home (thank you for all your excellent help to date)

    www.peterhibbert.co.uk

    However upon testing when using a 10″ tablet the home page slider doesn’t resize correctly and you get a grey block of colour under the picture both in portrait and landscape.
    This also happens when viewing it on a smartphone in landscape.

    Can you please advise.

    #127311
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly go to Appearance >> Customize >> Basic >> Scroll down to find Custom CSS and paste there:

    @media screen and (min-width:480px) and (max-width:1024px) {
    body.site_boxed .nivoSlider { min-height:200px;}
    }

    Regards,
    Dave

    #127604
    info1505info1505
    Participant
    • Topics: 4
    • Replies: 19
    • Total: 23
    Member since: March 23, 2019

    Hi Dave,

    I have now done this but the issue is still there.

    More info:

    The tablet used to test is an Android Samsung Galaxy S2 running Google Chrome web browser.

    Many thanks,
    Peter

    #127625
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly use this one

    @media screen and (min-width:480px) and (max-width:1024px) {
    body.site_boxed .nivoSlider { min-height:200px !important;}
    }

    Regards,
    Dave

    #127657
    info1505info1505
    Participant
    • Topics: 4
    • Replies: 19
    • Total: 23
    Member since: March 23, 2019

    Hi Dave,

    That worked for the tablet (in both portrait and landscape) but now this issue has re-appeared on viewing website on smart phone in portrait mode, it works in landscape mode where it didn’t before.
    Desktop remains perfect

    I am assuming that I over write the previous css code in that space.

    I am clearing cache each update as to make sure it is using latest published site.

    Many thanks,
    Peter

    #127744
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #127836
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 30927
    • Total: 30927
    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm

    Regards,
    Dave

    #127904
    info1505info1505
    Participant
    • Topics: 4
    • Replies: 19
    • Total: 23
    Member since: March 23, 2019

    Hi Dave,

    That’s spot on! Thank you again for all your help in this matter.

    Kind regards,
    Peter

    #127924
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Cool.

    If possible give us a review here: https://www.sktthemes.org/forums/topic/reviews-and-testimonials/page/23/

    Regards,
    Shri

    #127949
    info1505info1505
    Participant
    • Topics: 4
    • Replies: 19
    • Total: 23
    Member since: March 23, 2019

    Done! Thanks again!

    #127984
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Thank you so much.

    Regards,
    Shri

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