Help with Social Media Links

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  • #121289
    djmd2002
    Participant
    • Topics: 1
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    • Total: 2
    Member since: March 5, 2019

    I’m hoping you can help me with the SKT Builder for the social media links on my website. I have gone to the Appearance, Customize, and Footer/footer column-edit section to update the social media links. Everything seems to be written correctly (listed below), however when you click on the links on the front end of the website it takes you back to the website – not the social media pages.

    Website is: shortdsbeans.com

    Saved in Footer:
    [space height=”15″][footermenu menu=”footer”][space height=”30″][social_area][social icon=”facebook” link=”https://www.facebook.com/ShortDs/”%5D%5Bsocial icon=”twitter” link=”https://twitter.com/shortdsbeans”%5D%5Bsocial icon=”instagram” link=”https://www.instagram.com/shortds/”%5D%5Bsocial icon=”linkedin” link=”www.linkedin.com/company/shortds”][/social_area][space height=”50″]

    Appreciate any help getting this links to work.
    Thanks and have a great day!!
    Dawnn

    #121349
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #121459
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #121501
    saphow
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: April 12, 2019

    Hi,

    I just purchased a theme and I was wondering the same thing. Is there any way you can just tell me how to update this myself? I’m having the same exact issue as djmd2002. When I type my social site links, it won’t go outside my domain to the actual social network site.

    Thank you,
    Jamie Saphow

    #121549
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi Jamie,

    Kindly show us your website URL?

    Regards,
    Dave

    #122908
    saphow
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: April 12, 2019

    Hi Dave,

    I opened a separate issue for this, but it seems to have hit a dead end. I don’t have a log in for WordPress, as I log in through Bluehost. Would you be so kind and tell me how to update the social media links in theme?
    My site is: blog.elementalpromise.com

    Thank you,
    Jamie Saphow

    #122927
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi Jamie,

    Kindly use this shortcodes

    [social_area]
        [social icon="facebook" link="https://www.facebook.com/elementalpromise"]
        [social icon="instagram" link="https://www.instagram.com/elementalpromise/"]
        [social icon="twitter" link="https://twitter.com/elementalpromis"]
        [social icon="pinterest" link="www.pinterest.com/elementalpromise"]
    [/social_area]

    Regards,
    Dave

    #128661
    saphow
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: April 12, 2019

    Hi Dave,

    That’s what I did try. It’s actually in there already just like that but still points internally.
    If you go to my site: blog.elementalpromise.com and look at the header and footer you can see that it seems to be two separate issues…both of which want to use my own site as the domain.

    -J

    #128663
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23532
    • Total: 23532
    Member since: August 16, 2013

    Hi saphow,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #128674
    saphow
    Participant
    • Topics: 3
    • Replies: 12
    • Total: 15
    Member since: April 12, 2019

    Hi Dave,

    I can only log in through my host, I don’t have a separate log in for just wordpress. Shall I give that you instead?

    Regards,
    Jamie

    #128745
    Forum Moderator
    Participant
    • Topics: 0
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    • Total: 23532
    Member since: August 16, 2013

    Hi,

    Yes, kindly send us the details via email: @sktthemes.com">support@sktthemes.com

    Regards,
    Dave

    #128792
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    This is done

    Regards,
    Dave

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