Gravida Pro slider images

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  • #28550
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    Chat Conversation Start
    Mon 4:26pm
    I am having an issue with my Gravida Pro version. The issue is the mobile version of my events calendar and the stock slider images cant be disabled or deleted? Help please. www.linuskelowna.com and you’ll see after the first 2 sliders, the stock images still scroll and I cant stop them.

    #28630
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi Brad,

    Kindly go to Appereance>>Customize>>Slider Setting

    Remove all the default slides from there.

    In the mobile version do you want to disable slider?

    Regards,
    Dave

    #28722
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    I have done that yes but there is no images there to delete. Thats the trouble, there is nothing there to remove.

    Also, I dont think I need the mobile version sliders disabled but, you can let me know how to do that I guess?
    Thanks

    #28756
    Sonl SinhaSonl Sinha
    Moderator
    • Topics: 0
    • Replies: 31028
    • Total: 31028
    Member since: August 16, 2013

    Hi Brad,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #29084
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    sent

    #30353
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    Just curious as to why my pro version is gone now? I went to do a couple changes and its no longer there?

    #30387
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Brad,

    We didn’t do anything on your website.

    Please check if you have given access to someone else.

    Regards,
    Shri

    #30412
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    Weird. Can you please add the Gravida Pro that Paid for back on my server? Thanks for the quick response. 🙂

    #30523
    Brad KrauzaBrad Krauza
    Member
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: May 29, 2015

    I cant seem to find where the pro version is available for me to re download it on this site and I dont want to have to pay for it again. Thanks

    #30749
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Hi Brad,

    Old Gravida theme has been updated which will result in data loss of the homepage and the theme options as it has been built to work with latest WordPress version.

    So let us know if you need access to the new theme or should we find somehow the old theme and give you access to the old one?

    Regards,
    Shri

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