Gravida pro install failing

[Andy]

Hi Guys

I am trying to install the Gravida Pro theme. I am currently using the free one.

It constantly installs to 10% then just stops and returns an error page.

I am an experienced WP user so I am doing the install correctly – auto install using the Zip file.

Can you help me install this please.

[Sonal S Sinha]

Hi Andy,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

We will install the theme.

Regards,
Dave

[Andy]

Sent and thank you

[Sonal S Sinha]

Hi Andy,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Dave

[Andy]

Hi Guys

Thank you I can see the upgarde has been done.

Just one problem – before the upgrade the top menu was all on a single line under the Site Name

It has now gone to the right of the Site name causing it to be speard over two lines.

I need it on ONE line, underneath the Site name but cannot see how to do this now

Andy

[Sonal S Sinha]

Issue resolved

[Andy]

Whoahhhh – awesome support fellas

[Andy]

Sorry to be a pain guys but can you remove the “Buy Gravida” thing at the top of home page

[Sonal S Sinha]

Hi Andy,

We didn’t find Buy Gravida on your homepage. Did you resolved the issue?

Regards,
Dave

[Author]

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