Girlie Pro sections excerpt

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  • #48327
    Samuel
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: October 3, 2016

    Hi guys, we just bought Girlie Pro Theme for the extra features but we noticed that pages excerpt in the Home Page Fourth Column Services section are not displaying anymore.

    Problem did not happen with the free version and I’m having trouble finding an option to make the theme show page excerpts.

    Thanks in advance!

    #48345
    Samuel
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: October 3, 2016

    I’m also having trouble with featured images. They display themselves full width and since they’re low resolution it’s awful.

    I tried uploading a hi-res image and it won’t load because the resolution (not size) is too big.

    I installed the “Hide Featured Image” plugin which I use on other websites but it doesn’t work with the theme either.

    I refreshed the cache and even desabled cache plugins to check if it’s an issue on my side but it seems the theme is problematic. I’m very dissapointed since the free version works great but the pro version sucks and it seems you haven’t updated the theme source files, resorting to sending the credentials to fix this mess.

    The website is asesoriahabitacional DOT cl. Please help me guys since the theme was bought to unlock premium features and not to have a clusterfuck due to old code and themes not being updated.

    Thanks in advance.

    #48427
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23533
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    Member since: August 16, 2013

    Hi Samuel,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #48449
    Samuel
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: October 3, 2016

    Info sent Dave.

    Thank you!

    #48539
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi Sam,

    This issue was resolved from our end. Kindly check and confirm.

    Hide Featured Image plugins works only for posts. Use 1400x300px images so that it does not distorted.

    Regards,
    Dave

    #48616
    Samuel
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: October 3, 2016

    It’s working now.

    Thanks a lot guys!

    #48669
    Forum Moderator
    Participant
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    Member since: August 16, 2013

    🙂

    #51922
    Samuel
    Member
    • Topics: 1
    • Replies: 4
    • Total: 5
    Member since: October 3, 2016

    Hi! Website is failing to show excerpts again. Haven’t changed plugins or anything else since you guys modified it.

    Thanks!

    #52027
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23533
    • Total: 23533
    Member since: August 16, 2013

    Issue resolved.

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