front page slider won’t load

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  • #178711
    Jenaé DunnJenaé Dunn
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    • Topics: 2
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    Member since: May 2, 2020

    hello!
    http://www.glosocal.com
    front page slider will not load out of nowhere. no changes have been made recently.

    #178762
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    We checked, Slider is working fine.

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Chris

    #178850
    Jenaé DunnJenaé Dunn
    Participant
    • Topics: 2
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    • Total: 12
    Member since: May 2, 2020

    77-F67897-71-E4-428-D-8781-A0608-AFA9-B15

    Thinking circle never ends. Slider pics do not come up today odd mobile, desktop does the same.

    #178861
    Forum ModeratorForum Moderator
    Participant
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    Member since: August 16, 2013

    Hi,

    This is a loading issue.

    Kindly use compressjpeg.com or tinypng.com to reduce sizes and compress all your images and reupload them.

    Regards,
    Chris

    #178880
    Jenaé DunnJenaé Dunn
    Participant
    • Topics: 2
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    • Total: 12
    Member since: May 2, 2020

    OK so I need to resize/upload even though the same pictures have worked for the last year and a half?

    #180130
    Jenaé DunnJenaé Dunn
    Participant
    • Topics: 2
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    • Total: 12
    Member since: May 2, 2020

    -resizing is not working. still will not load, even with default settings.
    -also menu on top right is not working on mobile
    -“shop Glymed” on mobile is so small you scroll right past it with no image behind
    -There is overlapping on side in “customize” section while working. https://ibb.co/NypBZcs

    #180131
    Jenaé DunnJenaé Dunn
    Participant
    • Topics: 2
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    • Total: 12
    Member since: May 2, 2020

    screenshot

    #180154
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    Your website isn’t loading properly. Therefore we are unable to check the issue/

    Regards,
    Chris

    #180166
    Jenaé DunnJenaé Dunn
    Participant
    • Topics: 2
    • Replies: 10
    • Total: 12
    Member since: May 2, 2020

    What do I do then? I can pull up the website on my phone and laptop, I also disabled the slider so it doesn’t just spin.

    #180202
    Forum ModeratorForum Moderator
    Participant
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    • Total: 27775
    Member since: August 16, 2013

    Hi,

    There is only one solution for slow loading. Kindly use loftloader plugin.

    LoftLoader

    Regards,
    Chris

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