Footer Social Icons

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  • #117051
    procopia
    Participant
    • Topics: 8
    • Replies: 17
    • Total: 25
    Member since: November 17, 2017

    Hello,
    after updating WordPress to version 5.0.3, the social icons in the footer are gone. I tried to add them back in the theme options, but the coding box is not displayed anymore. There is only the text “add social icon name and link in the shortcodes”, but the box, where the links where placed in, is also gone.
    How do I get back the social icons in the footer now?

    Regards,
    Tom

    #117089
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22451
    • Total: 22451
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Chris

    #117096
    procopia
    Participant
    • Topics: 8
    • Replies: 17
    • Total: 25
    Member since: November 17, 2017

    Hi,
    I noticed that the problem only occurs with Mozilla Firefox browser, in Microsoft Edge and Google Chrome the social media area in the footer looks like it should. But using Firefox the social media icons are not displayed. website url is https://www.meer-schlafen.de.
    Thanks, Tom

    #117232
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22451
    • Total: 22451
    Member since: August 16, 2013

    Hi,

    We checked, social media icons display properly in the footer.

    Have a look at:

    View post on imgur.com

    Regards,
    Chris

    #117249
    procopia
    Participant
    • Topics: 8
    • Replies: 17
    • Total: 25
    Member since: November 17, 2017

    Hi,
    no, the social media icons are not displayed using Firefox 65.0.1 (64-Bit).
    Have a look at:
    Screenshot

    Regards,
    Tom

    #117324
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22451
    • Total: 22451
    Member since: August 16, 2013

    Hi,

    We checked again, and social media icons are displayed using Firefox 65.0.1 (64-Bit).

    So kindly clear your browser cache and cookies.

    Regards,
    Chris

    #117340
    procopia
    Participant
    • Topics: 8
    • Replies: 17
    • Total: 25
    Member since: November 17, 2017

    Hi,
    I cleared browser cache and cookies and tested it on 4 different computers. The social media icons are not displayed.

    Regards,
    Tom

    #117385
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22451
    • Total: 22451
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: sktthemes@gmail.com Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

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