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Hello,
after updating WordPress to version 5.0.3, the social icons in the footer are gone. I tried to add them back in the theme options, but the coding box is not displayed anymore. There is only the text “add social icon name and link in the shortcodes”, but the box, where the links where placed in, is also gone.
How do I get back the social icons in the footer now?
Regards,
Tom
Hi,
Kindly show us your website URL?
Regards,
Chris
Hi,
I noticed that the problem only occurs with Mozilla Firefox browser, in Microsoft Edge and Google Chrome the social media area in the footer looks like it should. But using Firefox the social media icons are not displayed. website url is https://www.meer-schlafen.de.
Thanks, Tom
Hi,
We checked, social media icons display properly in the footer.
Have a look at:
https://imgur.com/a/mx6uEDs
Regards,
Chris
Hi,
no, the social media icons are not displayed using Firefox 65.0.1 (64-Bit).
Have a look at:
Screenshot
Regards,
Tom
Hi,
We checked again, and social media icons are displayed using Firefox 65.0.1 (64-Bit).
So kindly clear your browser cache and cookies.
Regards,
Chris
Hi,
I cleared browser cache and cookies and tested it on 4 different computers. The social media icons are not displayed.
Regards,
Tom
Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
Chris
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