- This topic has 7 replies, 2 voices, and was last updated 4 years, 9 months ago by
Sonnal S Sinha.
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AuthorPosts
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February 14, 2019 at 3:00 pm #117051
Hello,
after updating WordPress to version 5.0.3, the social icons in the footer are gone. I tried to add them back in the theme options, but the coding box is not displayed anymore. There is only the text “add social icon name and link in the shortcodes”, but the box, where the links where placed in, is also gone.
How do I get back the social icons in the footer now?Regards,
TomFebruary 15, 2019 at 8:39 am #117089Hi,
Kindly show us your website URL?
Regards,
ChrisFebruary 15, 2019 at 9:26 am #117096Hi,
I noticed that the problem only occurs with Mozilla Firefox browser, in Microsoft Edge and Google Chrome the social media area in the footer looks like it should. But using Firefox the social media icons are not displayed. website url is https://www.meer-schlafen.de.
Thanks, TomFebruary 18, 2019 at 10:20 am #117232Hi,
We checked, social media icons display properly in the footer.
Have a look at:
https://imgur.com/a/mx6uEDsRegards,
ChrisFebruary 18, 2019 at 11:15 am #117249Hi,
no, the social media icons are not displayed using Firefox 65.0.1 (64-Bit).
Have a look at:
ScreenshotRegards,
TomFebruary 19, 2019 at 5:50 am #117324Hi,
We checked again, and social media icons are displayed using Firefox 65.0.1 (64-Bit).
So kindly clear your browser cache and cookies.
Regards,
ChrisFebruary 19, 2019 at 7:39 am #117340Hi,
I cleared browser cache and cookies and tested it on 4 different computers. The social media icons are not displayed.Regards,
TomFebruary 19, 2019 at 1:51 pm #117385Hi,
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: [email protected] Please mention this forum URL while replying so that we understand what needs to be done.
Regards,
Chris -
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