FilmMaker

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Viewing 15 posts - 1 through 15 (of 33 total)
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  • #174465
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Hi
    Question about theme FilmMaker. Pro version
    Is Elementor activated in pro version or we need buy it separately?

    Thanks,
    Sergey

    #174519
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Elementor is activated in our pro version theme.

    Regards,
    Chris

    #174523
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Thank you. I have the pro version. But Elementor did not activated. It was installed earlier. Do I need reinstall it or what I need doing?

    #174528
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly reinstall again.

    Regards,
    Chris

    #174530
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Thank you!!!

    Best,
    Sergey

    #174534
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    If you found our service good kindly review us here: https://www.trustpilot.com/review/sktthemes.org

    Regards,
    Chris

    #174535
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    I reinstalled Elementor but it did’t start work. Do I need reinstall only Elementor or all FilmMaker?

    #174538
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Chris

    #174541
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Ok, thank you

    #174646
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    We did not receive your email yet.

    Regards,
    Chris

    #174654
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Hi,
    I didn’t send yet.

    Our webmaster wants to try to fix it his own. He ask for some time for it. 2-3 days. It his professional interest. We wait this period. I send letter if he not fix.

    Regards,
    Sergey

    #174657
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Cool

    #174797
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Hi,
    Our webmaster coudn’t fix the problem. I sent URL of the site and WordPress admin details by email.

    Best,
    Sergey

    #174838
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30649
    • Total: 30649
    Member since: August 16, 2013

    Hi,

    This plugin is not compatible with WordPress version 5.6.1, so the problem is as you replace it with another plugin. Which is compatible with your WordPress version.

    Regards,
    Chris

    #174844
    Sergey KSergey K
    Participant
    • Topics: 3
    • Replies: 33
    • Total: 36
    Member since: February 1, 2021

    Ok, thank you! We will try replace it with another plugin and write after that

    Best,
    Sergey

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