featured images in restro

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  • #41821
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Good morning.
    I upload an image of 1400 x 392 (the same dim as banner in header)
    When selected as featured image in a page it’s shown cropped and enlarged to fit the banner. It looks like a thumbnail magnified.
    If I select a different theme (i.e. Twenty Fourteen) the featured images is correctly displayed with its dimension unchanged.
    I appreciate any help that you can provide to resolve the problem.

    #41880
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Sure kindly show us the page where the image isn’t appearing properly in the header and we will help you fix that.

    Regards,
    Shri

    #41894
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Thank you so much Shri!

    You can see the page whith trouble here:http://provami.16mb.com/?page_id=214
    I used the same image that you can see as first in home page, so you can evaluate the different displayig

    #41900
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Hi Shri,
    the site is hosted on a very poor free shared server then browsing would be very slow.
    I apologise for that.

    #42021
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Marc,

    On the homepage the image size is 1400×648 and on inner pages 240×145.

    Make sure header images are 1400px wide.

    Regards,
    Dave

    #42029
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Thank Dave,
    I tried to select either 1400×382 and 1400×648 as featured image with no success,
    the images are badly resized as you can see here (1400×382) http://provami.16mb.com/?page_id=224
    and here (1400×648) http://provami.16mb.com/?page_id=214
    I hope these example can help to explain the problem

    #42037
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Marc,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #42044
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Thanks Dave,
    I sent the admin credentials just now.
    Hoping you can resolve…it’s the second issue for me with this template!
    My customer is complaining for delay in the develope of the website..

    #42046
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Marc,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #42053
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Great!
    Now the pages are as I expected.
    Kindly can you explain me how did you obtain the result?

    thank you so much
    Marc

    #42056
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Go to Appearance>>Editor>>header.php and find homepage-thumb in header.php file.

    Replace the ‘homepage-thumb’ with ‘full’.

    Regards,
    Dave

    #42061
    marc
    Member
    • Topics: 4
    • Replies: 14
    • Total: 18
    Member since: July 23, 2016

    Thanks Dave.
    In case of update of the theme is this change permanent or it needs to be repeated?

    #42078
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Don’t worry we are going to update the theme. In future updates you don’t need to change anything.

    Regards,
    Dave

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