featured images in restro

[marc]

Good morning.
I upload an image of 1400 x 392 (the same dim as banner in header)
When selected as featured image in a page it’s shown cropped and enlarged to fit the banner. It looks like a thumbnail magnified.
If I select a different theme (i.e. Twenty Fourteen) the featured images is correctly displayed with its dimension unchanged.
I appreciate any help that you can provide to resolve the problem.

[Sonl Sinha]

Sure kindly show us the page where the image isn’t appearing properly in the header and we will help you fix that.

Regards,
Shri

[marc]

Thank you so much Shri!

You can see the page whith trouble here:http://provami.16mb.com/?page_id=214
I used the same image that you can see as first in home page, so you can evaluate the different displayig

[marc]

Hi Shri,
the site is hosted on a very poor free shared server then browsing would be very slow.
I apologise for that.

[Sonl Sinha]

Hi Marc,

On the homepage the image size is 1400×648 and on inner pages 240×145.

Make sure header images are 1400px wide.

Regards,
Dave

[marc]

Thank Dave,
I tried to select either 1400×382 and 1400×648 as featured image with no success,
the images are badly resized as you can see here (1400×382) http://provami.16mb.com/?page_id=224
and here (1400×648) http://provami.16mb.com/?page_id=214
I hope these example can help to explain the problem

[Sonl Sinha]

Hi Marc,

Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

Please mention this forum URL while replying so that we understand what needs to be done.

Regards,
Dave

[marc]

Thanks Dave,
I sent the admin credentials just now.
Hoping you can resolve…it’s the second issue for me with this template!
My customer is complaining for delay in the develope of the website..

[Sonl Sinha]

Hi Marc,

This issue was resolved from our end. Kindly check and confirm.

Regards,
Dave

[marc]

Great!
Now the pages are as I expected.
Kindly can you explain me how did you obtain the result?

thank you so much
Marc

[Sonl Sinha]

Go to Appearance>>Editor>>header.php and find homepage-thumb in header.php file.

Replace the ‘homepage-thumb’ with ‘full’.

Regards,
Dave

[marc]

Thanks Dave.
In case of update of the theme is this change permanent or it needs to be repeated?

[Sonl Sinha]

Don’t worry we are going to update the theme. In future updates you don’t need to change anything.

Regards,
Dave

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