July 26, 2016 at 9:43 pm #41821
I upload an image of 1400 x 392 (the same dim as banner in header)
When selected as featured image in a page it’s shown cropped and enlarged to fit the banner. It looks like a thumbnail magnified.
If I select a different theme (i.e. Twenty Fourteen) the featured images is correctly displayed with its dimension unchanged.
I appreciate any help that you can provide to resolve the problem.July 27, 2016 at 7:46 am #41880SKT ThemesKeymasterMember since: June 12, 2013
- Topics: 8
- Replies: 6817
- Total: 6825
Sure kindly show us the page where the image isn’t appearing properly in the header and we will help you fix that.
ShriJuly 27, 2016 at 9:45 am #41894
Thank you so much Shri!
You can see the page whith trouble here:http://provami.16mb.com/?page_id=214
I used the same image that you can see as first in home page, so you can evaluate the different displayigJuly 27, 2016 at 10:50 am #41900
the site is hosted on a very poor free shared server then browsing would be very slow.
I apologise for that.July 28, 2016 at 7:50 am #42021
On the homepage the image size is 1400×648 and on inner pages 240×145.
Make sure header images are 1400px wide.
DaveJuly 28, 2016 at 8:28 am #42029
I tried to select either 1400×382 and 1400×648 as featured image with no success,
the images are badly resized as you can see here (1400×382) http://provami.16mb.com/?page_id=224
and here (1400×648) http://provami.16mb.com/?page_id=214
I hope these example can help to explain the problemJuly 28, 2016 at 8:56 am #42037
Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact
Please mention this forum URL while replying so that we understand what needs to be done.
DaveJuly 28, 2016 at 9:16 am #42044
I sent the admin credentials just now.
Hoping you can resolve…it’s the second issue for me with this template!
My customer is complaining for delay in the develope of the website..July 28, 2016 at 9:28 am #42046
This issue was resolved from our end. Kindly check and confirm.
DaveJuly 28, 2016 at 10:04 am #42053
Now the pages are as I expected.
Kindly can you explain me how did you obtain the result?
thank you so much
MarcJuly 28, 2016 at 10:16 am #42056
Go to Appearance>>Editor>>header.php and find homepage-thumb in header.php file.
Replace the ‘homepage-thumb’ with ‘full’.
DaveJuly 28, 2016 at 10:22 am #42061
In case of update of the theme is this change permanent or it needs to be repeated?July 28, 2016 at 10:55 am #42078
Don’t worry we are going to update the theme. In future updates you don’t need to change anything.
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