Exceptiona Theme Not Working

Home Forums Exceptiona Theme Support Exceptiona Theme Not Working

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • #87635
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi,

    I uploaded the exceptiona theme but it is not working properly. I have seven pages on the site and it will not show them. It is not rendering correctly.

    Please advise.

    #87637
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25484
    • Total: 25484
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Dave

    #87676
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    My URL is http://howtomakeanonlinebusiness.com/

    When I use the 2017 theme all my pages display correctly. When I activate the Exceptiona theme nothing is showing.

    I have also uploaded images on imgur.com for you to see my issue in examples.

    Thank you,
    Electra

    #87677
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    Here is the link to the images on imgur https://imgur.com/a/JnBjD

    Please advise.

    #87799
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    I’m checking back with you on my above issue. More information I have to add is that I have added the theme to my WP-theme folder in my cPanel and the theme still does not fully load/render. When I click on ‘customize’ in WordPress it freezes on ‘loading’.

    Please advise.

    Electra

    #87821
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25484
    • Total: 25484
    Member since: August 16, 2013

    Hi,

    This can only be done via coder.

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #88165
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    I did send the request through on sktthemes.com/contact. I inserted the link to this conversation.

    Please advise me when it is fixed.

    #88208
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    My initial issues seem to have worked themselves out. However, I have some new issues which are listed below.

    1. I want my site title – Electra D. Ford to be on one line.
    2. I need the ‘Q&A 30 Minute Sessions Available’ on the same line with the site title and social media like they are in the original theme.
    3. The ‘home’ symbol disappears when I remove the page title. I want the icon to show but I removed the page name because I do not want the word ‘Home’ above my content.

    Thank you for your assistance.

    Electra

    #88233
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25484
    • Total: 25484
    Member since: August 16, 2013

    Hi,

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #88282
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    Almost, the only remaining issue is the first tab in the main navigation is a home icon but not it has a #2 no title code in the first tab.

    I removed the ‘home’ page title because I do not want the word ‘home’ above my account.

    Please advise how to put back the ‘home’ icon in the main navigation.

    Thank you,
    Electra

    #88284
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25484
    • Total: 25484
    Member since: August 16, 2013

    Hi,

    Issue have been resolved from our end. Kindly check and confirm.

    Regards,
    Dave

    #89430
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    I have a new issue. I removed the ‘news’ section of the Exceptiona theme. However, I now need to use the ‘news’ custom post area. I do have a page live but I do it’s not showing and I do not know how to get it to show.

    I sent you the login information and it is the same.

    Let me know what to do publish this area on the home page of my site. I also want to:
    – Add the area to my main navigation
    – I also want to change the name from ‘News’ to Resources.

    Please advise.

    Thank you,
    Electra

    #89518
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    I’m following up about my above request.

    How can I make those changes?

    Thank you,
    Electra

    #89520
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25484
    • Total: 25484
    Member since: August 16, 2013

    Hi Electra,

    Kindly show us your website URL?

    Regards,
    Dave

    #89599
    consult
    Participant
    • Topics: 9
    • Replies: 58
    • Total: 67
    Member since: July 25, 2017

    Hi Dave,

    My site address is http://www.electradford.com/

    I have added my ‘resources’ title to the 2nd section but I do not have see how to add the page to that section.
    I want to add http://www.electradford.com/news/samurai-keyword-optimation-tool/ page under the Resources title of my site but I do not see how to do it.

    I have uploaded my example here https://imgur.com/a/JEjie. I’ve included an explanation of what I need.

    I’ve also sent my login through https://www.sktthemes.org/contact/ …in case this is something you need to do for me. I did reference this conversation.

    I think I’ve sent you everything to complete my request.

    Thank you,
    Electra

Viewing 15 posts - 1 through 15 (of 18 total)
  • You must be logged in to reply to this topic.