Home › Forums › Exceptiona Theme Support › Exceptiona Theme Not Working
- This topic has 17 replies, 2 voices, and was last updated 5 years, 3 months ago by Forum Moderator.
November 17, 2017 at 6:06 am #87635
I uploaded the exceptiona theme but it is not working properly. I have seven pages on the site and it will not show them. It is not rendering correctly.
Please advise.November 17, 2017 at 6:18 am #87637
Kindly show us your website URL so that we can assist further.
DaveNovember 17, 2017 at 8:54 pm #87676
My URL is http://howtomakeanonlinebusiness.com/
When I use the 2017 theme all my pages display correctly. When I activate the Exceptiona theme nothing is showing.
I have also uploaded images on imgur.com for you to see my issue in examples.
ElectraNovember 17, 2017 at 8:59 pm #87677
Here is the link to the images on imgur https://imgur.com/a/JnBjD
Please advise.November 20, 2017 at 5:57 pm #87799
I’m checking back with you on my above issue. More information I have to add is that I have added the theme to my WP-theme folder in my cPanel and the theme still does not fully load/render. When I click on ‘customize’ in WordPress it freezes on ‘loading’.
ElectraNovember 21, 2017 at 6:15 am #87821
This can only be done via coder.
Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.
DaveNovember 24, 2017 at 11:09 pm #88165
I did send the request through on sktthemes.com/contact. I inserted the link to this conversation.
Please advise me when it is fixed.November 27, 2017 at 4:28 am #88208
My initial issues seem to have worked themselves out. However, I have some new issues which are listed below.
1. I want my site title – Electra D. Ford to be on one line.
2. I need the ‘Q&A 30 Minute Sessions Available’ on the same line with the site title and social media like they are in the original theme.
3. The ‘home’ symbol disappears when I remove the page title. I want the icon to show but I removed the page name because I do not want the word ‘Home’ above my content.
Thank you for your assistance.
ElectraNovember 27, 2017 at 12:07 pm #88233
This issue was resolved from our end. Kindly check and confirm.
DaveNovember 28, 2017 at 5:23 am #88282
Almost, the only remaining issue is the first tab in the main navigation is a home icon but not it has a #2 no title code in the first tab.
I removed the ‘home’ page title because I do not want the word ‘home’ above my account.
Please advise how to put back the ‘home’ icon in the main navigation.
ElectraNovember 28, 2017 at 5:39 am #88284
Issue have been resolved from our end. Kindly check and confirm.
DaveDecember 12, 2017 at 7:23 am #89430
I have a new issue. I removed the ‘news’ section of the Exceptiona theme. However, I now need to use the ‘news’ custom post area. I do have a page live but I do it’s not showing and I do not know how to get it to show.
I sent you the login information and it is the same.
Let me know what to do publish this area on the home page of my site. I also want to:
– Add the area to my main navigation
– I also want to change the name from ‘News’ to Resources.
ElectraDecember 13, 2017 at 7:32 am #89518
I’m following up about my above request.
How can I make those changes?
ElectraDecember 13, 2017 at 7:36 am #89520
Kindly show us your website URL?
DaveDecember 14, 2017 at 9:14 am #89599
My site address is http://www.electradford.com/
I have added my ‘resources’ title to the 2nd section but I do not have see how to add the page to that section.
I want to add http://www.electradford.com/news/samurai-keyword-optimation-tool/ page under the Resources title of my site but I do not see how to do it.
I have uploaded my example here https://imgur.com/a/JEjie. I’ve included an explanation of what I need.
I’ve also sent my login through https://www.sktthemes.org/contact/ …in case this is something you need to do for me. I did reference this conversation.
I think I’ve sent you everything to complete my request.
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