Error 500 – Internal Server Error

Home Forums SKT Biz/Corp Theme Support Error 500 – Internal Server Error

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This topic contains 4 replies, has 3 voices, and was last updated by  SKT Themes 9 months, 3 weeks ago.

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  • #104325

    rubes1st
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: July 20, 2018

    500 – Internal server error.
    There is a problem with the resource you are looking for, and it cannot be displayed.

    I tried out the demo and chose to purchase the Theme.
    I reset WordPress using the “Reset” Plugin.
    I downloaded the PKZIP file and opened it and uploaded it as per the instructions.

    When I am logged into WordPress I can see the site and edit it. When I log out and try to view the site I get an “Error 500” message. When I select the Demo version that appears without the error message.

    #104349

    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 20575
    • Total: 20575
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Dave

    #104362

    rubes1st
    Member
    • Topics: 1
    • Replies: 1
    • Total: 2
    Member since: July 20, 2018
    #104447

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6596
    • Total: 6598
    Member since: June 12, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) and FTP of the website via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.
    Regards,
    Shri

    #104809

    SKT Themes
    Keymaster
    • Topics: 2
    • Replies: 6596
    • Total: 6598
    Member since: June 12, 2013

    Kindly ask your hosting provider to change these settings:

    memory_limit = 256M
    upload_max_size = 64M
    post_max_size = 64M
    upload_max_filesize = 64M
    max_execution_time = 300
    max_input_time = 1000

    Regards,
    Shri

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