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  • #125149
    LauraLaura
    Participant
    • Topics: 158
    • Replies: 195
    • Total: 353
    Member since: July 21, 2016

    Every time, tested 5 times at lease i try to run the SKT builder to design the home page, it loads to 97% and freezes. Therefore, there is no way to edit front page.
    What to do?

    #125180
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30635
    • Total: 30635
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL?

    Regards,
    Chris

    #125226
    LauraLaura
    Participant
    • Topics: 158
    • Replies: 195
    • Total: 353
    Member since: July 21, 2016

    Here is the site: http://www.mysfirm.com/EODtwo/

    Below you will see the “save” clock just keeps spinning.

    https://snag.gy/12iBOg.jpg

    #125232
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30635
    • Total: 30635
    Member since: August 16, 2013

    Hi,

    Issue resolved. Kindly check and confirm

    Regards,
    Chris

    #125315
    LauraLaura
    Participant
    • Topics: 158
    • Replies: 195
    • Total: 353
    Member since: July 21, 2016

    It worked yesterday, now it is stuck for 5 minutes trying to load. I will be turning the site over to a client and need it resolved. Thanks!

    https://snag.gy/0ynEM6.jpg

    #125329
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30635
    • Total: 30635
    Member since: August 16, 2013

    Hi,

    We checked, it is working fine

    Regards,
    Chris

    #125368
    LauraLaura
    Participant
    • Topics: 158
    • Replies: 195
    • Total: 353
    Member since: July 21, 2016

    It still froze today, but no need for further troubleshooting.

    #125516
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30635
    • Total: 30635
    Member since: August 16, 2013

    Okay

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