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- This topic has 6 replies, 2 voices, and was last updated 6 years, 4 months ago by
Sonl Sinha.
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April 5, 2018 at 1:57 pm #98477
My Woocommerce site is functional but the email notifications do not get through to the site owner or the customer. I see a lot online about adding plugins to make the php code acceptable. Any suggestions? My GoDaddy account manager said they were risky. My theme is Luxury Watch.
April 6, 2018 at 9:33 am #98525Hi,
Kindly show us your website URL?
Regards,
BradApril 6, 2018 at 12:48 pm #98593http://on6.27c.myftpupload.com/
Plugin works for test emails, but client did a sample order and did not receive a notification.
April 6, 2018 at 1:26 pm #98604Hi,
Kindly check this video to properly setup WooCommerce emails: https://woocommerce.com/videos/emails-settings/
Regards,
BradApril 6, 2018 at 1:39 pm #98611Settings are correct. I have done several Woo sites. And GoDaddy’s hosting usually works great with email transfer. I have the plugin PostmanSMTP installed with a Gmail API and the test works, but a trial order does now. Client only receives email from PayPal confirming payment. I am out of options.
April 6, 2018 at 2:33 pm #98618WooCommerce Live chat found the problem. Something stupid as I suspected. All set. Thanks, Kristy
April 9, 2018 at 5:20 am #98679🙂
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