Download upgrade on MAC OS

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  • #22275
    Leah
    Member
    • Topics: 2
    • Replies: 0
    • Total: 2
    Member since: February 9, 2016

    I have downloaded the upgrade to my MAC and when I follow the steps in the You Tube instructions I am not able to find a zip file. My file opens completely when I click it allowing me to select any file inside the folder. I need explicit directions on how to get the file downloaded. Telling me to find the file and the save location on my computer is of no assistance. I know where it is saved, the file is still not a zip.

    Please help before I contact my credit card company and protest my charge due to lack of service.

    Leah

    #22331
    Forum Moderator
    Participant
    • Topics: 0
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    Member since: August 16, 2013

    Hi,

    After downloading the theme don’t double click on it to unpack. By the way even if you unpacked the original zip file remains in Mac. Check downloads folder. And then go to Appearance>Themes>Add New and add the zip and upload.

    If still can’t do send us email: @sktthemes.com">support@sktthemes.com with your WordPress admin details and url of the site.

    Regards,
    Dave

    #22389
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Working with you on email.

    Regards,
    Shri

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