Download upgrade on MAC OS

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  • February 10, 2016 at 5:23 pm #22275
    LeahLeah
    Member
    • Topics: 2
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    Member since: February 9, 2016

    I have downloaded the upgrade to my MAC and when I follow the steps in the You Tube instructions I am not able to find a zip file. My file opens completely when I click it allowing me to select any file inside the folder. I need explicit directions on how to get the file downloaded. Telling me to find the file and the save location on my computer is of no assistance. I know where it is saved, the file is still not a zip.

    Please help before I contact my credit card company and protest my charge due to lack of service.

    Leah

    February 11, 2016 at 5:13 am #22331
    Sonl SinhaSonl Sinha
    Moderator
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    Member since: August 16, 2013

    Hi,

    After downloading the theme don’t double click on it to unpack. By the way even if you unpacked the original zip file remains in Mac. Check downloads folder. And then go to Appearance>Themes>Add New and add the zip and upload.

    If still can’t do send us email: [email protected] with your WordPress admin details and url of the site.

    Regards,
    Dave

    February 11, 2016 at 10:02 am #22389
    Sonl SinhaSonl Sinha
    Keymaster
    • Topics: 10
    • Replies: 6987
    • Total: 6997
    Member since: June 12, 2013

    Working with you on email.

    Regards,
    Shri

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