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  • #73318
    stuart
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 6, 2016

    I have a web developer doing some work on my website and he tells me that I only have the lite version of my theme (SKT Girlie) installed in my WordPress ?!?!?
    I bought this on 9 April Order #26122
    When he tries to download it it says “Download Expired”
    I don’t think I have ever downloaded the theme so could you please re-instate the download so my web developer can get the latest version.

    Thank You in advance.

    #73368
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Given re-access to the theme till 31st May. Every 7 days access expires.

    Regards,
    Shri

    #73411
    stuart
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 6, 2016

    My designer has downloaded the theme now – thank you.

    After installing it he got this error ?!?
    Can you help ?

    Warning: require_once(/home/wp_tw95ae/bespokelasercutz.com/wp-content/themes/skt-girlie-lite/inc/options-framework.php): failed to open stream: No such file or directory in /home/wp_tw95ae/bespokelasercutz.com/wp-content/themes/skt-girlie-pro/functions.php on line 123

    Fatal error: require_once(): Failed opening required ‘/home/wp_tw95ae/bespokelasercutz.com/wp-content/themes/skt-girlie-lite/inc/options-framework.php’ (include_path=’.:/usr/local/lib/php:/usr/local/php5/lib/pear’) in /home/wp_tw95ae/bespokelasercutz.com/wp-content/themes/skt-girlie-pro/functions.php on line 123

    #73413
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Theme wasn’t downloaded properly might be his internet connection.

    If you need help in website development we also offer the same here: https://www.sktthemes.org/hire-wordpress-developer/

    You can connect with us here: sktthemes.net/contact and we will surely help you with the same.

    Regards,
    Shri

    #73414
    stuart
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 6, 2016

    That’s strange – it is a zip file so how can it not be downloaded fully.
    It is one file it is either downloaded or not isn’t it ?

    Can you email me the theme or give me details as to how many files the zip folder should contain then I can pass this info on.

    #73416
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Due to bad internet it happens.

    Yes send us email here: sktthemes.net/contact will send you back the theme zip file. Or else you can download the theme in full and then send it to him.

    Regards,
    Shri

    #73417
    stuart
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: April 6, 2016

    Filled in the form on the contact page

    #73481
    SKT Themes
    Keymaster
    • Topics: 8
    • Replies: 6705
    • Total: 6713
    Member since: June 12, 2013

    Yes this was done from our end.

    Sent the file.

    Regards,
    Shri

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