January 5, 2021 at 11:04 am #172205
I have downloaded the Creative Agency theme ZIP
I have then uploaded to my wordpress site
1) there does not seem to be a way to apply the demo site to the theme. So, I have activated the WordPress importer (Toolsa – Import) and then loaded in the demo from from within the theme zip (creativeagency.wordpress.2018-07-16). Although it seems to have created the relevant pages all pages ar the same. It has not worked. I have also downloaded and activated theh Elementor plug in. Can you help me apply the demo content for the Creative Agency theme to my wordpress site please?
2) I have trioed creating a new page using Elementor and I get a message that says ‘The Preview could not be loaded’ – I wsitch to safe mode and nothing happens. Can you help please?
My website is http://www.blueshackcreative.co.uk
This is urgent
JulesJanuary 5, 2021 at 1:28 pm #172220
We checked, demo content are showing on your website.
Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.
DaveJanuary 5, 2021 at 2:26 pm #172226
Hi Dave, thanks for checking.
However, the demo site is not on my url. There is only the homepage and it shows when you go to each of the pages – About Us, Blof etc.
My site is at http://www.blueshackcreative.co.uk
It does not match the Creative Agency theme shown on the SKT website.
This leads me to the conclusion that the demo site did not import correctly.
Please could you look at each of the pages in my site – http://www.blueshackcreative.co.uk
JulesJanuary 6, 2021 at 12:32 pm #172287
Please change permalink to postname
DaveJanuary 6, 2021 at 1:25 pm #172298
I have done that, what is it supposed to do? Will this make the site look like the demo site?
JulesJanuary 6, 2021 at 1:34 pm #172300
Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:firstname.lastname@example.org Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
DaveJanuary 7, 2021 at 1:22 pm #172390
Given login URL isn’t opening. therefore we are unable to check the issue.
We are getting this message.
DaveJanuary 7, 2021 at 4:45 pm #172411
Can you try the following url please
JulesJanuary 8, 2021 at 12:26 pm #172576January 8, 2021 at 3:08 pm #172588
We’ll get there
JulesJanuary 11, 2021 at 1:39 pm #172691
Issue have been resolved. Kindly check and confirm.
DaveJanuary 11, 2021 at 3:51 pm #172700
I have just checked and there is no Homepage as per demo?
JulesJanuary 12, 2021 at 10:46 am #172749
Still have a major issue with not being able to edit a page with Elementor. When I try to edit a page with Elementor I get a message that say’s ‘The preview could not be loaded’. I have raised it as an issue here and also searched the internet for solutions. I have tried all solutions I could find…… deactivating plug ins, re-installing Elementor Theme, clearing browser cache etc.
This has been a few days now and I have not been productive at all.
Do you have a list of potential issues/solutions taht I can try please?
Otherwise the SKT themes are pretty useless to me.
I was expecting things to be quite straightforward… 1) Purchase the themes 2) Upload theme to WordPress site 3) Activate the theme 4) Import demo site 5) Start editing/building site
JulesJanuary 12, 2021 at 1:15 pm #172782
Given login details are not working. Kindly send us the correct details via email:email@example.com.
DaveJanuary 13, 2021 at 11:35 am #172843
I have sent email with details
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