Demo site import not available and Elementor not opening

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Viewing 15 posts - 1 through 15 (of 18 total)
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  • #172205
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    Hi

    I have downloaded the Creative Agency theme ZIP
    I have then uploaded to my wordpress site

    1) there does not seem to be a way to apply the demo site to the theme. So, I have activated the WordPress importer (Toolsa – Import) and then loaded in the demo from from within the theme zip (creativeagency.wordpress.2018-07-16). Although it seems to have created the relevant pages all pages ar the same. It has not worked. I have also downloaded and activated theh Elementor plug in. Can you help me apply the demo content for the Creative Agency theme to my wordpress site please?

    2) I have trioed creating a new page using Elementor and I get a message that says ‘The Preview could not be loaded’ – I wsitch to safe mode and nothing happens. Can you help please?

    My website is http://www.blueshackcreative.co.uk

    This is urgent

    Regards
    Jules

    #172220
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    We checked, demo content are showing on your website.

    Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

    Regards,
    Dave

    #172226
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    Hi Dave, thanks for checking.

    However, the demo site is not on my url. There is only the homepage and it shows when you go to each of the pages – About Us, Blof etc.

    My site is at http://www.blueshackcreative.co.uk

    It does not match the Creative Agency theme shown on the SKT website.

    https://www.sktperfectdemo.com/demos/creativeagency/

    This leads me to the conclusion that the demo site did not import correctly.

    Please could you look at each of the pages in my site – http://www.blueshackcreative.co.uk

    Many thanks
    Jules

    #172287
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Please change permalink to postname

    See screenshot;

    View post on imgur.com

    Regards,
    Dave

    #172298
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    I have done that, what is it supposed to do? Will this make the site look like the demo site?

    Kind regards
    Jules

    #172300
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #172390
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Given login URL isn’t opening. therefore we are unable to check the issue.

    We are getting this message.

    View post on imgur.com

    Regards,
    Dave

    #172411
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020
    #172576
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Given login details are incorrect. We are getting this message.

    See screenshot;
    Untitled-3

    Regards,
    Dave

    #172588
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    Hi Dave

    Try

    https://blueshackcreative.co.uk/wp-login.php

    Jlukecool123

    We’ll get there
    Regards
    Jules

    #172691
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Issue have been resolved. Kindly check and confirm.

    Regards,
    Dave

    #172700
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    Hi Dave

    I have just checked and there is no Homepage as per demo?

    Regards
    Jules

    #172749
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    Still have a major issue with not being able to edit a page with Elementor. When I try to edit a page with Elementor I get a message that say’s ‘The preview could not be loaded’. I have raised it as an issue here and also searched the internet for solutions. I have tried all solutions I could find…… deactivating plug ins, re-installing Elementor Theme, clearing browser cache etc.

    This has been a few days now and I have not been productive at all.

    Do you have a list of potential issues/solutions taht I can try please?

    Otherwise the SKT themes are pretty useless to me.

    I was expecting things to be quite straightforward… 1) Purchase the themes 2) Upload theme to WordPress site 3) Activate the theme 4) Import demo site 5) Start editing/building site

    Kind regards
    Jules

    #172782
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27426
    • Total: 27426
    Member since: August 16, 2013

    Hi,

    Given login details are not working. Kindly send us the correct details via email:support@sktthemes.com.

    Regards,
    Dave

    #172843
    Jules LukaweckyjJules Lukaweckyj
    Participant
    • Topics: 1
    • Replies: 8
    • Total: 9
    Member since: November 16, 2020

    I have sent email with details

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