Demo site import not available and Elementor not opening

[Jules Lukaweckyj]

Hi

I have downloaded the Creative Agency theme ZIP
I have then uploaded to my wordpress site

1) there does not seem to be a way to apply the demo site to the theme. So, I have activated the WordPress importer (Toolsa – Import) and then loaded in the demo from from within the theme zip (creativeagency.wordpress.2018-07-16). Although it seems to have created the relevant pages all pages ar the same. It has not worked. I have also downloaded and activated theh Elementor plug in. Can you help me apply the demo content for the Creative Agency theme to my wordpress site please?

2) I have trioed creating a new page using Elementor and I get a message that says ‘The Preview could not be loaded’ – I wsitch to safe mode and nothing happens. Can you help please?

My website is www.blueshackcreative.co.uk

This is urgent

Regards
Jules

[Sonl Sinha]

Hi,

We checked, demo content are showing on your website.

Can you send us the screenshot of your issues? Upload your screenshot on https://imgbb.com/ and paste the share url here.

Regards,
Dave

[Jules Lukaweckyj]

Hi Dave, thanks for checking.

However, the demo site is not on my url. There is only the homepage and it shows when you go to each of the pages – About Us, Blof etc.

My site is at www.blueshackcreative.co.uk

It does not match the Creative Agency theme shown on the SKT website.

https://www.sktperfectdemo.com/demos/creativeagency/

This leads me to the conclusion that the demo site did not import correctly.

Please could you look at each of the pages in my site – www.blueshackcreative.co.uk

Many thanks
Jules

[Sonl Sinha]

Hi,

Please change permalink to postname

See screenshot;
https://imgur.com/a/ij7BXg7

Regards,
Dave

[Jules Lukaweckyj]

I have done that, what is it supposed to do? Will this make the site look like the demo site?

Kind regards
Jules

[Sonl Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Dave

[Sonl Sinha]

Hi,

Given login URL isn’t opening. therefore we are unable to check the issue.

We are getting this message.
https://imgur.com/a/h5aXASx

Regards,
Dave

[Jules Lukaweckyj]

Can you try the following url please

http://rsr.wkx.mybluehost.me/wp-login.php?redirect_to=http%3A%2F%2Frsr.wkx.mybluehost.me%2Fwp-admin%2Fadmin.php%3Fpage%3Dbluehost&reauth=1#/home

Thanks
Jules

[Sonl Sinha]

Hi,

Given login details are incorrect. We are getting this message.

See screenshot;
https://ibb.co/0Z0jzJm

Regards,
Dave

[Jules Lukaweckyj]

Hi Dave

Try

https://blueshackcreative.co.uk/wp-login.php

Jlukecool123

We’ll get there
Regards
Jules

[Sonl Sinha]

Hi,

Issue have been resolved. Kindly check and confirm.

Regards,
Dave

[Jules Lukaweckyj]

Hi Dave

I have just checked and there is no Homepage as per demo?

Regards
Jules

[Jules Lukaweckyj]

Still have a major issue with not being able to edit a page with Elementor. When I try to edit a page with Elementor I get a message that say’s ‘The preview could not be loaded’. I have raised it as an issue here and also searched the internet for solutions. I have tried all solutions I could find…… deactivating plug ins, re-installing Elementor Theme, clearing browser cache etc.

This has been a few days now and I have not been productive at all.

Do you have a list of potential issues/solutions taht I can try please?

Otherwise the SKT themes are pretty useless to me.

I was expecting things to be quite straightforward… 1) Purchase the themes 2) Upload theme to WordPress site 3) Activate the theme 4) Import demo site 5) Start editing/building site

Kind regards
Jules

[Sonl Sinha]

Hi,

Given login details are not working. Kindly send us the correct details via email:[email protected].

Regards,
Dave

[Jules Lukaweckyj]

I have sent email with details

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