Demo content import fail

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  • #184359
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
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    Member since: March 31, 2021

    Hi,

    The demo import wasn’t working so I followed your instructions to manually upload the XML file. I did it, but the content was imported incorrectly. Can you take a look, please?

    URL: http://38.113.182.210/

    #184416
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

    #184420
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
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    • Total: 23
    Member since: March 31, 2021

    Just emailed.

    #184455
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    This is done. Kindly check and confirm.

    The home page and about page templates were not imported correctly. That’s why the problem was coming.

    Now everything is ok.

    Regards,
    Dave

    #184474
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
    • Replies: 17
    • Total: 23
    Member since: March 31, 2021

    Looks good to me. Thanks, Dave.

    Is this something I can fix myself in the future or will I have to contact you each time?

    #184505
    Forum ModeratorForum Moderator
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    Member since: August 16, 2013

    Hi,

    Yes, You can solve this issue by yourself or you can also contact us.

    Regards,
    Dave

    #184583
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
    • Replies: 17
    • Total: 23
    Member since: March 31, 2021

    How did you fix it so I know for next time? I followed the instructions provided here: https://www.sktthemes.org/forums/topic/import-demo-content-failed/

    It still didn’t work though so please let me know so I do not have to contact support next time.

    #184584
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
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    • Total: 23
    Member since: March 31, 2021

    It happened again with a different website & theme. I tried importing demo data for Manufacturing Pro, didn’t work. I followed the instructions again to import the xml file, didn’t work again. Please let me know how to fix this because it seems like a common issue now.

    New website: http://38.113.182.211/

    #184687
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
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    • Total: 27789
    Member since: August 16, 2013

    Hi,

    Kindly go to settings >> Reading >> Homepage >> Select homepage from the dropdown.

    See example screen:
    https://nimb.ws/zTnG4W

    Regards,
    Dave

    #184693
    Nick StergiadisNick Stergiadis
    Participant
    • Topics: 6
    • Replies: 17
    • Total: 23
    Member since: March 31, 2021

    That didn’t work so I had to replace the WP image & re-upload the theme. Demo content import worked after that without needing the xml file. Thanks for your help.

    #184694
    Forum ModeratorForum Moderator
    Participant
    • Topics: 0
    • Replies: 27789
    • Total: 27789
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

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