Cutsnstyle Pro – new version?

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  • #85142
    SusanneSusanne
    Member
    • Topics: 3
    • Replies: 5
    • Total: 8
    Member since: December 12, 2016

    Is there a newer version of cutsnstyle pro – I have pro1.2.

    I am getting intermittent reports of the site pages loading as gobbledy gook in all browsers.

    I can provide a html dump as example if you give me your email.

    #85144
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30643
    • Total: 30643
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL so that we can assist further.

    Regards,
    Chris

    #85145
    SusanneSusanne
    Member
    • Topics: 3
    • Replies: 5
    • Total: 8
    Member since: December 12, 2016

    This is the site

    http://wicklowwaybaggage.com/

    #85146
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30643
    • Total: 30643
    Member since: August 16, 2013

    Hi,

    Can you send us the screenshot of your issues? Upload your screenshot on imgur.com and paste the share url here.

    Regards,
    Chris

    #85153
    SusanneSusanne
    Member
    • Topics: 3
    • Replies: 5
    • Total: 8
    Member since: December 12, 2016

    Here is a link to a screenshot of the problem

    http://wicklowwaybaggage.com/bagtransfer/wp-content/uploads/2017/10/image.png

    It’s happening across all browsers and it’s intermittent.

    #85163
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30643
    • Total: 30643
    Member since: August 16, 2013

    Hi,

    Your website is working fine, see screenshot below:

    https://imgur.com/a/IQ3TL

    Regards,
    Chris

    #85165
    SusanneSusanne
    Member
    • Topics: 3
    • Replies: 5
    • Total: 8
    Member since: December 12, 2016

    Hi Chris
    Yes it’s fine now but sometimes it’s gobbledy gook as shown in screenshot.
    As I mentioned it’s an intermittent problem.
    Have you any suggestion why this should be happening?
    Is there a newer version of the theme I should be using?
    Kind regards
    Su

    #85219
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30643
    • Total: 30643
    Member since: August 16, 2013

    Hi,

    Its not a theme issue if you see some gobbled up text. Kindly ask hosting to help you with the same. Also clear cookies, cache, history of your browser it might be your browser rendering issue.

    Regards,
    Chris

    #85224
    SusanneSusanne
    Member
    • Topics: 3
    • Replies: 5
    • Total: 8
    Member since: December 12, 2016

    Hi Chris
    It’s not just me – multiple people have reported the issue.
    It’s also in multiple browsers on multiple devices.
    In one browser there was a query re flash – is there any flash in this theme?
    Regards
    Su Watson

    #85228
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Hi,

    Flash is an outdated technology and we do not use it in our themes.

    Kindly ask hosting if your site was hacked because you talk about external files.

    Regards,
    Shri

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