Customizer Menu corrupted and not useable

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  • #58682
    Christoph
    Participant
    • Topics: 3
    • Replies: 11
    • Total: 14
    Member since: August 9, 2016

    I am using the SKT Bizness Pro Plugin with the latest version. On a very clean and fresh environment and also on the existing page with the plugin, the customizer menu is not working and not useable. The text is overriding by other elements and the complete menu is not appearing on the left sidemenu.

    I have tested it with Edge, Chrome and Firefox. On Firefox the menu is completely not working.
    Please help me because I cant do anything on my pages about that.
    I have also need the function to show only pages with a specific category, but the setting doesnt work because on the blog page, all categories will be shown instead.
    I need very urgend any help.
    Best Regards Christoph

    #58763
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 23366
    • Total: 23366
    Member since: August 16, 2013

    Hi Christoph,

    Customizer Themes have been updated since WordPress 4.7 due to some CSS conflicts.

    Kindly re-download the theme, activate some other theme, delete the old theme and upload and activate new theme.

    Deletion of theme does not delete theme options or its settings. Uploading and activating the new theme will solve these problems.

    Let us know for any further issues.

    Regards,
    Dave

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