Customize submenus are blank after upgrade to Wordpress 5.9.2

[Carl Eden]

Hi there,

I have just upgraded WordPress to v5.9.2 on 2 websites which use the Therapist Pro theme. I now find, on both of them, that when I open ‘customize’ that I can still see all the headings and subheadings for each section but there are no actual settings available – it’s just a blank space. All my plugins are up to date and I’m wondering if this is just me or if there is a fix?

many thanks,

Carl

[Sonl Sinha]

Hi,

Kindly show us your website URL?

Regards,
Chris

[Carl Eden]

heartofthematterhypnotherapy.co.uk

[Carl Eden]

This image shows the problem

https://www.dropbox.com/s/638ef3f0wom81yl/2022-03-30_14-22-28.jpg?dl=0

[Sonl Sinha]

Hi,

Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Sonl Sinha]

Hi,

We checked, All menu options are working fine.

See screenshots:
https://nimb.ws/Eh350I

Regards,
Chris

[Carl Eden]

Thanks Chris. It’s working now for some reason but thank you for taking a look.

Carl

[Sonl Sinha]

🙂

[Michael Gabriel]

All my Customizer options are blank, too. I’m using Complete Pro. Tried clearing cache and different browsers, no luck. Ideas, please?

[Sonl Sinha]

Hi,

Okay, Kindly send us your URL of the site and WordPress admin details (Username & Password) via email:[email protected] Please mention this forum URL while replying so that we understand what needs to be done.

We’ll check and revert back to you.

Regards,
Chris

[Michael Gabriel]

Hi Chris,

Shri’s been in touch and I’ve given access. Thanks!

Cheers,
Michael

[Sonl Sinha]

Hi,

Okay, Our coder is working on it.

Regards,
Chris

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