Customize Menus not expanding

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  • #115772
    Dennis
    Member
    • Topics: 5
    • Replies: 5
    • Total: 10
    Member since: January 5, 2017

    When I enter the themes customize menu and select a section to customize, the menu will not expand. For example, I click on Appearance -> Customize -> Basic, I see + SITE LAYOUT as a menu item but it will not expand

    #115872
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22440
    • Total: 22440
    Member since: August 16, 2013

    Hi,

    Your 1 year support for theme has expired. To continue receiving theme updates/access and support for another year kindly subscribe for just $18

    Pay via PayPal:

    https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=E6MFAFM4T6RDL

    OR

    Pay via Credit Card:

    https://sites.fastspring.com/sktthemes/product/singlethemeyearly

    Once paid we will again renew your support for 1 year and you will also receive theme updates/access as and when they happen.

    Regards,
    Dave

    #115882
    Dennis
    Member
    • Topics: 5
    • Replies: 5
    • Total: 10
    Member since: January 5, 2017

    ok, support has been paid.

    #115918
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22440
    • Total: 22440
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via email: @sktthemes.com">support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Dave

    #116080
    Dennis
    Member
    • Topics: 5
    • Replies: 5
    • Total: 10
    Member since: January 5, 2017

    information requested was sent yesterday at 4am PST and again about 5 minutes ago.

    #116202
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 22440
    • Total: 22440
    Member since: August 16, 2013

    Hi,

    Issue have been resolved.

    AweSplash – Just Splash Page plugin conflict.

    Regards,
    Dave

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