Customiser settings don’t open

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  • #199833
    Edward Adrian-VallanceEdward Adrian-Vallance
    Participant
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    Member since: August 7, 2022

    Hi all,

    I have just purchased Adventure Theme Pro and Elementor Pro. However, the customiser settings do not open. When I click on them, a blank page opens. The tab at the top says it is loading. However, I have left it open for one hour and nothing loads. Any idea what might be causing this?

    Many thanks for any ideas!

    #199836
    Forum ModeratorForum Moderator
    Moderator
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    Member since: August 16, 2013

    Hi,

    I think this is happening due to plugin conflicting.

    Kindly check for conflicting plugins disable all of the plugins and see if it works.

    If its working fine then some plugin is conflicting. Activate them one by one to find out which one is causing problems.

    Regards,
    Chris

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