Could not insert widgets in Elementor

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  • #155146
    H.A.C.H.A.C.
    Participant
    • Topics: 25
    • Replies: 44
    • Total: 69
    Member since: November 11, 2016

    Hi there,

    This is the first time that i wanne use the Elementor Pro version and create a template (single). I have create with Advanced Custom Fields a new group.. Now i wanne create a single just shown like all the samples.. When i use a SKT theme i could not create a template and insert a widget. When i change my template to twenty twenty for example every thing works fine.. I can add all fields that i want in Elementor.. But not in SKT themes..

    Does anybody knows why this is not working?

    #155232
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30646
    • Total: 30646
    Member since: August 16, 2013

    Hi,

    Kindly show us your website URL please?

    Regards,
    Dave

    #155323
    H.A.C.H.A.C.
    Participant
    • Topics: 25
    • Replies: 44
    • Total: 69
    Member since: November 11, 2016

    Hi dave,
    http://dev.staponline.nl/ it is a bit difficult to show the issue because you can see the difference when you switch betweeen the skt theme and for example twenty twenty theme..

    best regards,

    #155330
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30646
    • Total: 30646
    Member since: August 16, 2013

    Hi,

    Okay, Can you send us the screenshot of your issues? Upload your screenshot on http://imgur.com/ and paste the share url here.

    Regards,
    Dave

    #155341
    H.A.C.H.A.C.
    Participant
    • Topics: 25
    • Replies: 44
    • Total: 69
    Member since: November 11, 2016

    Hi Dave,
    I will create now a new enviremont.. So some can login and try to make a new template from scratch.. when you create
    1. new group of field -> Works fine
    2. Whem you create a new single – Select new post group. -> Works fine
    3. When screen opens with all the template you can choose…
    but if you dont wanne choose and create self one, so if you click the X and close the screen with templates
    4. Elemenor will open from scretch.. –> This does not work, the reason is that the box where you drom the widget is not visible so you can not drop a widget.

    I will let you know when i am ready..

    thanx dave.

    #155438
    H.A.C.H.A.C.
    Participant
    • Topics: 25
    • Replies: 44
    • Total: 69
    Member since: November 11, 2016

    Hi Dave,
    Sorry for my delay, i had yesterday contact with Shri, he is checking it out what the issue is.
    Thank you so far.

    Best regards,
    H.A.C.

    #155449
    Sonnal S SinhaSonnal S Sinha
    Keymaster
    • Topics: 10
    • Replies: 6964
    • Total: 6974
    Member since: June 12, 2013

    Elementor Pro and ACF both our theme does not uses.

    If the theme has some problems in this case we can suggest you to not use header/footer scripts (disable them selectively for that particular page) to have it working fine.

    We tried but seems some scripts used in theme is not working hence its better to have those pages load without other theme scripts.

    Regards,

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