Contact Me not working

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #65522
    Vanessa
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: November 26, 2016

    Hi,

    I’m having an issue with my site. When someone completes the contact me section, I do not rnot receive a message about it. Where do the messages go? Can I set it up to come to my email?

    Thanks,

    #65526
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Vanessa,

    Yes, you need to add your email address in the shortcode. Which theme you are using?

    Regards,
    Dave

    #65713
    Vanessa
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: November 26, 2016

    I am using Design Agency Pro.

    #65768
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Vanessa,

    Here is the shortcode of contact form. Add your email address in the shortcode.

    [contactform to_email="test@example.com" title="Contact Form"]

    Regards,
    Dave

    #70291
    Vanessa
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: November 26, 2016

    Hi,

    Thanks for your help. Next question is how or where do I edit/add the shortcode?

    Vanessa

    #70410
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Vanessa,

    Kindly show us your website URL.

    Regards,
    Dave

    #71096
    Vanessa
    Member
    • Topics: 3
    • Replies: 6
    • Total: 9
    Member since: November 26, 2016

    Here you go:

    About Us

    #71138
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25504
    • Total: 25504
    Member since: August 16, 2013

    Hi Vanessa,

    Kindly send us your URL of the site and WordPress admin details (Username & Password) via sktthemes.net/contact Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Chris

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