Contact Form Not Working

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  • #61945
    P.P.
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: February 12, 2017

    Hi,

    I’m having lots of problems with the theme I purchased and contact forms. I believe your theme has a java conflict. I’ve spent hours on this, so now it is your turn. Very frustrating. Never had this problem before with other purchased themes.

    I’ve tried the contact form that comes with the theme, then Contact Form 7 and Contact Form Maker. Now I’m on Ninja forms. Using Ninja forms, the test contact form does not even show up using the shortcode I inserted in the page.

    Can you please tell me how to get this to work. Thanks. I’ll send you the URL privately.

    #61971
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Hi,

    Kindly send us your URL of the site and WordPress admin details via sktthemes.net/contact

    Please mention this forum URL while replying so that we understand what needs to be done.

    Regards,
    Brad

    #62083
    P.P.
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: February 12, 2017

    I have sent the information by your contact form.

    #62109
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    This issue was resolved from our end. Kindly check and confirm.

    Regards,
    Brad

    #62112
    P.P.
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: February 12, 2017

    What is the trick to getting a ninja form to display with your theme. Here is another page with a Ninja form. http://premier-cpr.deltronix.net/class-registration.html . The form does not display. It is the EXACT SAME coding that is on the contact us page except for the different Ninja form. When I place the SAME Coding that is on the contact page, with the same form, on the class registration page, it also does not display.

    I noticed you change a php file and some css. Can you tell me what I need to do ??

    #62114
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Issue resolved on the above link also. We have added a code in functions.php on line number 174.

    Regards,
    Brad

    #62115
    P.P.
    Member
    • Topics: 1
    • Replies: 3
    • Total: 4
    Member since: February 12, 2017

    Thanks, but the home page is now not displaying correctly. The section right below the slider disappeared.

    #62121
    Sonnal S SinhaSonnal S Sinha
    Moderator
    • Topics: 0
    • Replies: 30627
    • Total: 30627
    Member since: August 16, 2013

    Issue resolved

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