Chunky Accelerated Scrolling in Chrome

Home Forums All Other Themes Chunky Accelerated Scrolling in Chrome

Tagged: 

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #121237
    voydik
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: April 2, 2019

    Hello,

    When you visit my website helixatlas.com there’s a weird, annoying, chunky type scrolling. It “speeds” up and accelerates almost like in a parallax way.

    I don’t know how to change this…

    I simply want the scrolling to be very smooth like nearly all websites.

    Please help me.

    Joshua

    #121238
    voydik
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: April 2, 2019

    This happens in Google Chrome.

    Thanks.

    Joshua

    #121245
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi,

    Show website URL please?

    Regards,
    Dave

    #121326
    voydik
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: April 2, 2019

    I mentioned in my thread. It’s helixatlas.com.

    Please help!

    Joshua

    #121463
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi,

    Unfortunately, this is not our theme issue. This is a Chrome browser problem.

    If you check any other website in chrome, it showing same chunky type scrolling.

    Regards,
    Dave

    #121479
    voydik
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: April 2, 2019

    Dave,

    What you are saying is not correct at all…

    You said, “If you check any other website in chrome, it showing same chunky type scrolling.”

    Look at nearly any website. Then look at Helix Atlas. There is an annoying code acceleration with ONLY my website… and there must be something in the code.

    Please help me solve this problem.

    No, this isn’t only a Google Chrome thing. This is something in the code for my website.

    Please elevate this ticket to someone who can help me.

    Joshua

    #121490
    voydik
    Participant
    • Topics: 1
    • Replies: 5
    • Total: 6
    Member since: April 2, 2019

    Dave,

    Here’s a video: https://cl.ly/fcb29ddf74a6.

    You can see the scrolling on NY Times to be fluid and smooth.

    Then when you go to my page helixatlas.com, you see that the scrolling is fast and speeds up and not normal scrolling.

    Then you can see me go to Google and the scrolling is normal.

    This is fixable. Please let me know how and what files to edit/change.

    Joshua

    #121555
    Forum Moderator
    Participant
    • Topics: 0
    • Replies: 25536
    • Total: 25536
    Member since: August 16, 2013

    Hi,

    Okay, kindly send us your URL of the site and WordPress admin details (Username & Password) via email: support@sktthemes.com Please mention this forum URL while replying so that we understand what needs to be done.

    We’ll check and revert back to you.

    Regards,
    Dave

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.