April 10, 2019 at 12:48 am #121237
When you visit my website helixatlas.com there’s a weird, annoying, chunky type scrolling. It “speeds” up and accelerates almost like in a parallax way.
I don’t know how to change this…
I simply want the scrolling to be very smooth like nearly all websites.
Please help me.
JoshuaApril 10, 2019 at 12:50 am #121238
This happens in Google Chrome.
JoshuaApril 10, 2019 at 5:48 am #121245
Show website URL please?
DaveApril 10, 2019 at 4:29 pm #121326
I mentioned in my thread. It’s helixatlas.com.
JoshuaApril 12, 2019 at 10:59 am #121463
Unfortunately, this is not our theme issue. This is a Chrome browser problem.
If you check any other website in chrome, it showing same chunky type scrolling.
DaveApril 12, 2019 at 3:54 pm #121479
What you are saying is not correct at all…
You said, “If you check any other website in chrome, it showing same chunky type scrolling.”
Look at nearly any website. Then look at Helix Atlas. There is an annoying code acceleration with ONLY my website… and there must be something in the code.
Please help me solve this problem.
No, this isn’t only a Google Chrome thing. This is something in the code for my website.
Please elevate this ticket to someone who can help me.
JoshuaApril 12, 2019 at 7:21 pm #121490
Here’s a video: https://cl.ly/fcb29ddf74a6.
You can see the scrolling on NY Times to be fluid and smooth.
Then when you go to my page helixatlas.com, you see that the scrolling is fast and speeds up and not normal scrolling.
Then you can see me go to Google and the scrolling is normal.
This is fixable. Please let me know how and what files to edit/change.
JoshuaApril 15, 2019 at 6:43 am #121555
Okay, kindly send us your URL of the site and WordPress admin details (Username & Password) via email: firstname.lastname@example.org Please mention this forum URL while replying so that we understand what needs to be done.
We’ll check and revert back to you.
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